Activate the feature first under Avatar (top right) → Account settings → Features → Add-ons.
How do add-ons work?
The Add-ons tab of a booking option is split into three sections:Add-ons
Add-ons are optional extras that customers actively select during booking. You create them globally and assign them to individual booking options by drag and drop. Availability is unlimited, and billing is based on the selected quantity and the stored price. The process:- You create an add-on with a name, image, price and settings
- You assign it to one or more booking options
- Customers see the add-on during booking and can add it
- Billing happens automatically based on quantity and price
Pricing types
Optionally, you can add a tiered price (an additional price from a certain quantity) and hide the price, for example when the final price depends on usage and is only known later.
Groups
Add-ons can be organized into groups (e.g. “Catering”, “Equipment”). Groups help with internal overview and allow targeted selection in exports.Additional resources
Additional resources are resources booked together with the main booking. They are shown as options after the date selection and attached to the main booking as a sub-booking. The sub-booking is always synced with the time frame of the main booking. The process:- You add an additional resource in the Add-ons tab
- Customers see the option after the date selection
- On selection, a sub-booking is created whose time frame stays synced with the main booking
Recommended resources
Recommended resources are suggestions shown at checkout. Customers can add them to the cart as separate bookings. You define the recommended booking time relative to the main booking. The process:- You add a recommended resource and select the resource and the service
- You define the time frame relative to the main booking
- Customers see the recommendation at checkout and can add it to the cart as a separate booking
Time frame options
When do I use this?
- You offer optional extras for a booking (e.g. drinks, a moderation case, a catering flat rate): use add-ons.
- You want to firmly couple an additional resource to a booking (e.g. a second conference room for the same time frame): use additional resources.
- You want to suggest complementary offers that work as a standalone booking (e.g. parking, dinner after the meeting): use recommended resources.
- Not suitable for: dependent resources that should be blocked invisibly in the background (e.g. a room booked along automatically). Use Smart Availability for that.
Relationship with other features
- Smart Availability: Smart Availability blocks resources in the background. Add-ons are visible and selectable for customers.
- Modifying bookings: if later editing of add-ons is enabled under the Modification & cancellation tab of the booking option, customers can adjust add-ons themselves after booking.
- Dynamic pricing: add-on prices are independent of the booking option’s dynamic price modifiers.
- Recurring bookings: add-ons are carried over per appointment in a series and can be adjusted per appointment.
Settings & options
Add-ons
Pricing
Settings
Additional resources
Recommended resources
Practical examples
Meeting room with catering options (add-on)
Meeting room with catering options (add-on)
A meeting room provider wants to offer drinks and equipment as optional extras during booking.
1
Open the booking option
Open Resources, select the meeting room and open the desired booking option. Switch to the Add-ons tab.
2
Create the add-on Drinks flat rate
Click + Add. Enter the name “Drinks flat rate”, select the group “Catering”, set the price to €8 per unit and upload a fitting image.
3
Create the add-on Flipchart
Create another add-on “Flipchart” with a price of €0 (free) and group “Equipment”.
4
Assign
Drag and drop both add-ons from the right side to the left to link them with the booking option.
5
Test
Open the booking page and check whether the add-ons are shown during booking after the time selection.
Conference center with an extra room (additional resource)
Conference center with an extra room (additional resource)
A conference center offers an additional meeting room booked for the same time frame as the main room.
1
Open the booking option
Open Resources, select the main room and open the desired booking option. Switch to the Add-ons tab in the Additional resources section.
2
Add an additional resource
Click + Add. Select the meeting room as the resource and the matching service.
3
Test
Create a test booking. After the date selection, the meeting room should appear as an additional option. On selection, a sub-booking is created whose time frame is synced with the main booking.
Coworking space with a parking recommendation (recommended resource)
Coworking space with a parking recommendation (recommended resource)
A coworking space recommends parking spaces as a separate booking for the same time frame.
1
Open the booking option
Open Resources, select the coworking desk and open the desired booking option. Switch to the Add-ons tab in the Recommended resources section.
2
Add a recommended resource
Click + Add. Select the parking resource and the matching service. Set the time frame to Within the time frame.
3
Test
Create a test booking. At checkout, the parking space should appear as a recommendation. Customers can add it to the cart as a separate booking.
FAQ
What is the difference between the three types?
What is the difference between the three types?
Add-ons are optional extras without their own booking (e.g. catering). Additional resources create a sub-booking that stays synced with the main booking in time. Recommended resources are suggested at checkout and added to the cart as a standalone, separate booking.
What is the difference between add-ons and Smart Availability?
What is the difference between add-ons and Smart Availability?
Add-ons are visible and selectable for customers. Smart Availability blocks resources invisibly in the background (e.g. a dependent room). These are two different concepts.
Can customers change add-ons after booking?
Can customers change add-ons after booking?
Yes, if later editing of add-ons is enabled in the booking option settings under the Modification & cancellation tab.
Can I hide the price of an add-on?
Can I hide the price of an add-on?
Yes. Enable “Hide price” when the final price is only known later (e.g. usage-based billing). Customers then see no price in the booking flow.
Is the sub-booking of an additional resource adjusted automatically?
Is the sub-booking of an additional resource adjusted automatically?
Yes. The sub-booking of an additional resource is always synced with the time frame of the main booking. If the main booking changes, the sub-booking adjusts.
Troubleshooting
The add-on does not appear during booking
The add-on does not appear during booking
Check whether the add-on is assigned to the correct booking option by drag and drop (on the left in the Add-ons tab). Add-ons on the right side are only created globally but not yet assigned.
Customers cannot select the add-on
Customers cannot select the add-on
The lead time of the add-on may not be met. Check the configured lead time: if the booking is too short notice, the add-on is not offered.
The recommended resource is not shown at checkout
The recommended resource is not shown at checkout
Check whether the recommended resource is configured correctly (resource, service and time frame). Make sure the recommended resource is available in the selected time frame.