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With service schedules you narrow a booking option’s availability on top of the resource availability. Bookings are only allowed when both the resource and the service are available. This way you can offer different booking options on the same resource at different times.
Activate Service Availabilities first under Account settings → Features.

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How do service schedules work?

Service schedules act as an additional filter layer on top of the resource’s base availability. They can only narrow availability further, not extend it. The basic principle:
  1. The resource defines the base availability (e.g. Mon-Sun 08:00-20:00).
  2. The service schedule narrows down when this specific booking option is bookable within the resource availability (e.g. only Mon-Fri 09:00-18:00).
  3. Result: the booking option is only available in the overlap of both time frames.
You find the setting in the booking option under the Schedules tab. There you can create regular schedules (recurring weekdays with a start and end time) or available dates (individual date values).
Service schedules cannot extend the resource’s availability. If the resource is not available on a day, a service schedule for that day does not help either.

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When do I use this?

  • You have several booking options with different times on the same resource: e.g. a standard option Mon-Fri and a premium option only Tue/Thu afternoons.
  • You want to limit certain services in time: e.g. a course only in the morning, even though the room is available all day.
  • You need lunch breaks for a service: create the same day twice (e.g. Mon 09:00-12:00 and Mon 13:00-18:00).
  • Not suitable for: changing the general availability of a resource. Use the schedules at the resource level for that (Resource → Availability → Schedules).

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Relationship with other features

  • Resource schedules: define the base availability. Service schedules are an additional layer on top.
  • Global blockers: block time frames entirely for all services. Service schedules, by contrast, control availability per booking option.
  • Booking rules: limit the number of bookings. Service schedules control when a booking is possible.

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Settings & options

You find the settings under Booking option or Services → Schedules tab.
Individual days can be created multiple times. Use this to map lunch breaks: e.g. Monday 09:00-12:00 and Monday 13:00-18:00.

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Practical examples

A ski rental has its resource (station) open Mon-Sun, but wants to offer the day pass only during the week. On weekends, a separate weekend rate applies.
1

Activate the feature

Open Account settings → Features and activate Service Availabilities.
2

Open the booking option

Open Resources → the relevant resource → booking option Day Pass.
3

Configure the schedules

Switch to the Schedules tab. Under Regular schedules, enter 09:00-18:00 for Monday to Friday.
4

Save

Click Save. The day pass is now only bookable Mon-Fri, even though the resource is also available on weekends.
A consulting firm has its consultants available Mon-Fri all day, but wants to offer premium consultation only on Tuesday and Thursday afternoons.
1

Activate the feature

Open Account settings → Features and activate Service Availabilities (if not already active).
2

Open the booking option

Open Resources → the relevant resource → booking option Premium Consultation.
3

Configure the schedules

Switch to the Schedules tab. Under Regular schedules, enter Tuesday 14:00-18:00 and Thursday 14:00-18:00.
4

Save

Click Save. Premium consultation is now bookable exclusively on Tue and Thu afternoons.

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FAQ

Without a service schedule, the full resource availability applies for this booking option. The service is then always bookable whenever the resource is available.
No. Service schedules can only narrow availability, not extend it. If the resource is not available on weekends, the service cannot be booked there either.
Yes. Via the Quantity field you can optionally define how many bookings are possible per time window at maximum.
Resource schedules define when the resource is available in general. Service schedules additionally narrow down when a specific booking option is bookable within this base availability.

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Troubleshooting

Check whether the Service Availabilities feature is enabled under Account settings → Features. Without activation, the tab does not appear.
Check whether you configured the schedule on the correct booking option. Open the booking option and check under the Schedules tab whether entries exist and are saved.
Create the affected day twice: once for the morning (e.g. 09:00-12:00) and once for the afternoon (e.g. 13:00-18:00). This creates a gap in which no booking is possible.