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With company profiles, companies are kept in anny as independent records, instead of just as free text on individual customer profiles. You manage members, domain, billing address, and VAT ID centrally in one place, creating a consistent basis for shared company data, analyses, and later billing processes.

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How do company profiles work?

A company is created as its own record and can be linked to several customers. Company data such as domain, billing address, and VAT ID is maintained on the company, not spread across individual customer profiles.

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Roles in the company profile

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Assigning members

Members can be assigned to a company in two ways:
  • Manually: You assign customers to the company via their customer profile.
  • Automatically: New customers are assigned to the matching company based on company name and business email domain.

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Differing business address at checkout

Optionally, you can have a differing business address requested at checkout in the form settings of subscription plans, services, or booking packages. This setting is independent of the company profile and merely complements it.
Automatic assignment saves work, but only works reliably when company names are maintained consistently and the email domain clearly matches the right company.

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When do I use this?

  • Several employees of one company use anny together: Bundle all people under one company profile, instead of maintaining company data multiple times.
  • You want to manage billing address, VAT ID, and domain centrally: Maintain this data once on the company instead of per person.
  • You need clean analyses by company: With their own records, business customers are clearly separable in lists and exports.
  • You are preparing collective invoices or company-related billing: Company profiles create the structural basis for this.
  • Not suitable for: Purely private customers without a shared company context. The regular customer profile is enough there.

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How it connects with other features

  • Manage customers: Customer profiles remain independent. Company profiles add a shared company level on top of the person level.
  • Customer balances & collective invoices: Company profiles form the basis for company-related billing processes.
  • Communities: Communities control booking access, company profiles bundle company data. Both can be combined (for example one community per business customer).

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Settings & options

Owners and admins see the company account’s balances directly on the home screen of the company profile.

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Real-world examples

A coworking space serves Muster GmbH. Twelve employees book desks and meeting rooms. They should all be bundled under one shared company profile.
1

Create a company profile

Open Customers → Companies and create a new company profile for “Muster GmbH”.
2

Enter company data

Enter the domain muster.de, the billing address, and the VAT ID.
3

Check automatic assignment

For newly registered employees, check whether email addresses like name@muster.de are assigned to the company profile automatically.
4

Add missing people

Manually add people who book with a different email address or were already in the system before the feature was introduced.
5

Review the result

Open the company profile and check that all relevant members are visible and the company data is stored correctly.
A training provider works with a few business customers. Assignment should be deliberately manual.
1

Create a company profile

Open Customers → Companies and create a profile for “Stadtwerke Nord”.
2

Enter company data

Enter the billing address and VAT ID.
3

Assign customers manually

Open the existing customer profiles (for example Laura Jensen, Tim Becker) and assign them to the “Stadtwerke Nord” company profile.
4

Review the result

In the company profile, check that both people appear as members. Add more contacts if needed.

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FAQ

Not necessarily. Assignment can happen manually or automatically via company name and email domain. You should review existing data once after introducing the feature.
Yes. A customer profile stays independent. Company profiles add to the person level without replacing it.
No. You only enable it if you want to request a different business address in forms for subscription plans, services, or booking packages.
Yes. They create the structural basis for keeping company data and associated people consistent. This makes later company-related billing processes easier.
Yes. Companies can be found via the global search in the admin area.

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Troubleshooting

Check whether company name and email domain are maintained consistently. Even small differences can prevent automatic assignment.
This is usually a data quality issue. Check whether similar company names were created in parallel and use the domain as the criterion for cleanup.
This is expected behavior when the option was not enabled in the form of the subscription plan, service, or booking package. The checkout extension is optional.