- Available from the Professional plan.
- Activate the Discount codes feature beforehand under Account settings → Features.
How does the concept work?
A discount code is a freely chosen character code (for example, “SUMMER20”) that customers enter at checkout. The stored discount is deducted directly from the booking price. Unlike booking codes, there is no balance consumed across several bookings: the discount code reduces the price of the current booking once. The logic is simple:- The customer enters the code at checkout.
- anny checks: is the code valid (expiry date, available quantity, matching resource)?
- On success, the discount is applied and the reduced price is shown.
- On the invoice, the original price appears minus the discount.
When do I use this?
- You run a promotion or marketing campaign: Create a code with a limited quantity and an expiry date.
- You want to give existing customers or partners a special rate: Create a code with an unlimited quantity, restricted to specific resources.
- You want to offer a booking completely free of charge: Set a 100% discount for a specific resource.
- Not suitable for: Balance logic across several bookings (use booking packages/value vouchers for that) or recurring discounts on subscriptions (subscription discounts are stored directly in the admin during subscription creation).
Relationship to other features
Settings & options
At checkout, customers see an input field for the discount code. After successful entry, the reduced price is shown directly.
Create a discount code
1
Open discount codes
Open Discount codes in the menu bar on the left (visible after feature activation).
2
Create a new code
Click New+. anny automatically generates a code, which you can overwrite.
3
Set the discount
Enter either an absolute discount (for example, 10 euros) or a relative discount (for example, 20%). Do not set both at the same time.
4
Set restrictions
Under Valid for resources, optionally choose the resource(s) the code should apply to. If you leave the field empty, the code applies account-wide. Optionally set an expiry date and an available quantity.
5
Add-ons (optional)
Activate Include add-ons if the discount should also apply to add-ons.
6
Limit redemption per customer (optional)
Activate the toggle Once per customer if each person may redeem the code only once. anny checks redemption by email address.
7
Save
The code is active immediately and can be used by customers at checkout.
Examples
Seminar house gives 20% off for a spring campaign
Seminar house gives 20% off for a spring campaign
A seminar house wants to run a promotion in spring: 20% off all rooms, limited to 50 redemptions.
1
Create the code
Open Discount codes → New+. Set the code to “SPRING20”.
2
Configure the discount
Enter 20% as a relative discount.
3
Assign resources
Under Valid for resources, select all seminar rooms.
4
Set restrictions
Set the available quantity to 50 and the expiry date to the end of May.
5
Result
Customers enter “SPRING20” at checkout and get 20% off. After 50 redemptions or after the expiry date, the code is no longer valid.
Coworking operator offers partners free day passes
Coworking operator offers partners free day passes
A coworking space wants to give cooperation partners free day bookings, without setting up a subscription or quota.
1
Create the code
Open Discount codes → New+. Set the code to “PARTNER100”.
2
Set a 100% discount
Enter 100% as a relative discount.
3
Assign the resource
Select the day pass resource.
4
Limit the quantity
Set the available quantity to the desired amount (for example, 10).
5
Result
Partners enter “PARTNER100” and book free of charge. After 10 redemptions, the code is used up.
Course provider gives a discount code for the first class visit
Course provider gives a discount code for the first class visit
An activity provider wants to give new participants a discount for their first class visit. Each person should be able to use the code exactly once, even if they book more classes later.
1
Create the code
Open Discount codes → New+. Set the code to “FIRSTCLASS”.
2
Configure the discount
Enter the desired discount, for example 50% as a relative discount.
3
Assign the resource
Under Valid for resources, select the class resource(s).
4
Activate once per customer
Activate the toggle Once per customer so each person can redeem the code only at their first checkout.
5
Result
Participants enter “FIRSTCLASS” at their first class booking and get the discount. On later bookings, the same code for the same email address is not applied again.
FAQ
Can I create a discount code for all resources at once?
Can I create a discount code for all resources at once?
Yes. Simply leave the Valid for resources field empty, then the code applies account-wide to all resources. Alternatively, select individual resources to restrict the code.
What happens if an absolute and a relative discount are set at the same time?
What happens if an absolute and a relative discount are set at the same time?
Set only one of the two values. If both are set by mistake, the relative discount is prioritized.
Can customers combine multiple discount codes in one booking?
Can customers combine multiple discount codes in one booking?
No. Only one discount code can be entered per booking.
Does the discount code also apply to bookings on request?
Does the discount code also apply to bookings on request?
Yes, provided a discount code input field is shown at checkout. With some configurations (for example, instant confirmation without a checkout step), the field may be missing.
How do I make sure each customer can use a code only once?
How do I make sure each customer can use a code only once?
Activate the toggle Once per customer when creating or editing the code. anny then checks redemption by email address and applies the code only once per person.
Troubleshooting
No field for the discount code is shown at checkout
No field for the discount code is shown at checkout
Check whether the Discount codes feature is activated under Account settings → Features. Also make sure a valid code exists for the booked resource.
The code is rejected even though it exists
The code is rejected even though it exists
Possible causes: the expiry date has passed, the available quantity is used up, or the code does not apply to the selected resource. Check all three restrictions. If the toggle Once per customer is active, also check whether the email address has already redeemed the code.
The discount is not shown correctly at checkout
The discount is not shown correctly at checkout
In embedded widgets, it could happen that the original price is shown briefly. Reload the page. If the problem persists, contact support.