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The calendar is the central overview of all bookings in your anny account. You see at a glance which resources are occupied when, switch between different views, and create bookings, blockers, or available dates directly in the calendar.
Admin 3.0 beta (as of October 5). Changes are possible.

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How does the calendar work?

The calendar shows all bookings of your organization in a visual overview. You reach it via Calendar in the sidebar on the left, in the Bookings group. The controls are spread across three places:
Calendar in the Day view with the filter panel open and selected resources

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Views

In the bottom right of the calendar, open the switcher via Change view. There you choose one of the following views: Use Decrease time slot and Increase time slot in the same bar to zoom in or out of the grid. anny remembers your last view and zoom personally for you. How finely the grid is divided is set in Calendar display (see below). Via Plan availability, you switch to planner mode. There you create available dates and move them via drag and drop. Use Leave planner mode to return to the normal view. Planner mode is not available in the Board and Map views.
Open view switcher in the calendar with the Plan availability entry

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Customize how entries look

Open Calendar display via the gear to the left of the selected view. Under Grid, choose the steps the time grid is divided into: 5, 15, 30, or 60 minutes. The change applies right away and only for you. Under What bookings show, you decide for your whole organization which details the entries in the calendar show. Only admins who may edit the organization see this section.
  1. At the top, choose the entry type: Single booking, Shared slot (shared resources with an occupancy such as “3 / 19 booked”), Timeslot, Order, or Blocker.
  2. Expand the view you want to adjust: Timeline, Day and week, Month, or All-day row.
  3. Switch on the fields you want and drag them into the order you want. The topmost field with a value becomes the headline, the others follow as lines. When space runs out, they drop from the bottom.
  4. The Preview next to it shows the entry as it appears in the calendar. Use the Duration slider to see which lines drop on short entries.
  5. Click Save. Reset to default restores the default display for that view and entry type.
Without your own setting, a single booking shows its custom booking title, otherwise the customer name. In the timeline, the time and service follow below it; in day and week, all details as far as there is room. In the month and the all-day row, only the headline appears next to the resource.

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Filters

Via Filter in the top right, you open a side panel next to the calendar. The panel stays open while you work in the calendar, so you see every change right away. In the panel you can:
  • Quick filters: Narrow down resources by Categories, Group, Services, Live, Active today, Archived, or Tags.
  • More filters: Additionally filter by availability, properties, visibility and, if enabled, check-in.
  • Search: Find a resource by its name.
  • Resource selection: Pick individual resources from the list. Selected resources appear at the top under Selected. Use Deselect All to reset the selection.
You sort selected resources under Selected via drag and drop. This order determines the order of the resources in the calendar. Save it in a view so it is kept. Without your own selection, the calendar shows the resources in the order you set in the resource list. The calendar shows at most 30 resources at a time. If more resources match your filter, the panel shows a notice. Remove a resource from the selection before you add another one. If a resource has child resources, its chip in the calendar shows an icon. With Show child resources of …, the calendar displays the child resources of that resource. Use Back to resource selection to return to your previous selection.

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Saved views

A saved view remembers your filters and your resource selection. You find them at the top of the filter panel. The first three are tabs, and the rest sit under More. Private views come before shared ones. The default view is called All.
The calendar and the resource list share the same saved views. A view you save in the calendar is also available in the resource list and vice versa. Each of them remembers separately which view is currently active.
To save a new view:
1

Set the filters

Open Filter and set the filters and resource selection you want. As soon as you change something, the Save button appears in the panel.
2

Save as a new view

Open the menu on the Save button and select Save as new view. Save instead overwrites the active view. Revert changes restores the saved state. Enable auto-save makes this view save later changes on its own. If a save fails, it stays off for that view until you turn it on again.
3

Name and share it

Enter a name in the Create view window. Turn on Shared view if all team members should see the view. Click Save view.
Once the view is saved, you switch to it from its tab in the filter panel or from More. You recognize private views by the Private label. From the menu on a view’s tab, choose Edit view, Duplicate, Auto-save, or Remove. Change the order of the tabs via drag and drop.
Filter panel with the Save button menu open and the Save as new view entry

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Direct actions in the calendar

Drag across a time range in a resource column. A menu opens with three options:
  • Create booking: Opens booking creation with the selected period and resource (see below).
  • Create blocker: Blocks the selected period for the resource. Learn more in Create and manage global blockers.
  • Available slot: Creates an available date for the resource. Learn more in Available dates.
Clicking a booking opens its details in a side panel next to the calendar. There you see the resource, period, customer, and Tags of the booking. Next to it is the Activity with notes and emails. You accept or reject pending bookings directly in the panel. Clicking an order in the order views opens the order accordingly.

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Move bookings and blockers

You move individual bookings and blockers via drag and drop to another time or another resource. Drag the edge of a booking to change its duration. You adjust preparation and follow-up times via their edge as well. Before anny moves a booking, a dialog asks you to confirm. There you decide:
  • Notify customer: The customer receives an email about the change.
  • Message to the customer: Optional text included in that email.
When you move a blocker, there is no notification.
Bookings with multiple spots that the calendar groups together, as well as whole orders, cannot be moved via drag and drop. Open the booking or the order and edit it there.
Dialog for moving a booking with the Notify customer option

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Create a new booking

You start a new booking in three ways:
  • via New at the top of the bar,
  • with the B key on your keyboard,
  • via Create booking after dragging across a time range in the calendar.
The New order window opens. If your organization offers products or bundles, you choose at the top what you want to add: Bookings, Products, or Bundles. Only the tabs with something to offer appear. Without products and bundles, the window opens directly with bookings. Everything you select ends up in one order.
Ctrl+B (Mac: ⌘+B) opens the window for creating a blocker directly.

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Booking flow

In the New order window, there are two ways to a booking. In the resource flow, you start from a specific resource. In the service flow, you select Any and start with the service. Both ways consist of three steps. At the start, you see all resources of your organization, grouped by category. Any is at the top.
New order window with the overview of all resources and the Any card
Resource flow: select a specific resource
1

Choose a resource

Select the desired resource from the overview. anny shows you the services of this resource and selects the first service right away.
2

Choose service and period

If needed, select another service from the list. Then decide whether to pick a free period via Available or to enter date and time yourself via Free input. With Free input, anny shows whether the period is available. If it is occupied, you can still create the booking via Add anyway.
3

Add options and add the booking

Optionally add a Title, Notes, Additional Options, and Additional Resources. Click Add booking.
Once you have added the booking, it appears on the right under Order Details. For more bookings in the same order, repeat the steps.
New order window with a selected resource, selected service, period, options, and the booking under Order Details
Service flow: Any
1

Choose Any

Select Any (“Selects automatically”) from the resource overview. anny shows you all services that are linked to at least one resource.
2

Choose a service

Select the desired service from the list.
3

Choose period and options

Choose date and time via Available or Free input. When a date is set and several resources are linked to the service, Preferred resource appears. Any lets anny choose, and a specific resource applies only to this booking. Optionally add a Title, Notes, Additional Options, and Additional Resources. Click Add booking.
Under Order Details, the booking is listed with Any at first. Once the order is completed, you see the booking on the resource anny picked.
New order window with Any, a selected service, period, options, and the booking under Order Details

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Customer, discount, and completion

In the Order Details sidebar, you see all bookings of the order and the total. This is where you complete the order:
  • Add customer: Opens the Personalise window. Find the customer via Search by name or email, or create a new customer via Create customer. Fill in the other fields if needed and click Confirm.
  • Add discount: Choose the type of discount in the field on the right. With %, you enter a percentage discount or pick one of the quick options 5%, 10%, 15%, or 20%. With €, you deduct a fixed amount. With Code, you redeem a discount or voucher code that you type in or capture via Scan code. Click Apply discount.
  • Custom price: Use the pencil on a booking to adjust its price.
Then click Complete order. The Ready to complete the order? dialog opens. There you decide what happens when you save: If your organization uses customer balances, Add to balance appears as well. Learn more in Customer balances and collective invoices. Click Save. anny remembers your choice for the next order.
Ready to complete the order dialog with the options Send email confirmation, Finalize invoice, and Transparent bookings

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When do I use this?

  • You want a quick overview of all bookings of your organization: The calendar shows you utilization and availability at a glance.
  • You manage bookings for customers who inquire by phone or on site: Via New or the B key, you create bookings directly, without having to use the booking page.
  • You work with different resource types and need different perspectives: Via filters and saved views, you create specialized work views for your team.
  • You want to reschedule appointments at short notice: Via drag and drop, you move bookings and inform customers in the same step.
  • Not suitable for: If you want to search bookings by status, customer, or tags and edit them in bulk, use the Bookings list. For revenue, use the order overview or exports.

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Connection with other features

  • Bundles and products: You add both to the order in the New order window via the Bundles and Products tabs. The tabs only appear if your organization offers bundles or products.
  • Blockers: You create blockers directly in the calendar. You also manage all blockers under Bookings › Blockers. Learn more in Create and manage global blockers.
  • Available dates: In planner mode (Plan availability), you create and move available dates. Learn more in Available dates.
  • Maps: With maps enabled, the Map view appears. Learn more in Interactive 3D floor plans.
  • Discount codes: In booking creation, you apply a discount code via Add discount. Learn more in Discount codes.
  • Activity: In a booking’s side panel, you see its activity with notes and emails. Learn more in Activity log.

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Settings & options

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Practical examples

A coworking space has meeting rooms, flex desks, and phone booths. The team at the reception should only see the meeting rooms.
1

Open the calendar and set a filter

Open the Calendar and click Filter in the top right. Under Categories, select the category Meeting room.
2

Save as a new view

In the filter panel, open the menu on the Save button and select Save as new view.
3

Share the view with the team

Give it a name (e.g. “Meeting rooms”), turn on Shared view, and click Save view.
Once the view is saved, the reception team selects it with one click in the filter panel.
A customer calls and wants to book an appointment for an individual session. The receptionist creates the booking directly in the calendar.
1

Drag across a time range in the calendar

In the column of the desired resource (e.g. “Studio A”), drag across the period and select Create booking.
2

Choose a service

Select the service (e.g. “Individual session 60 min”). Date and time are already taken from the calendar. Click Add booking.
3

Assign the customer

Click Add customer and select the customer.
4

Complete the order

Click Complete order. Keep Send email confirmation turned on and click Save.
Once the order is saved, the customer receives a confirmation by email.
A customer asks to move their appointment one hour later.
1

Move the booking

Drag the booking in the calendar to the new time.
2

Notify the customer

In the dialog, turn on Notify customer and optionally add a Message to the customer. Confirm the dialog.
Once you confirm, the booking shows at the new time in the calendar and the customer receives an email.

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FAQ

With Available, you pick from the free periods of the resource. With Free input, you enter date and time yourself. anny still checks whether the period is free and asks whether you want to create the booking anyway if it overlaps. When you drag across a period in the calendar, anny automatically uses Free input so your period is taken over exactly.
Yes. Select the view in the filter panel, adjust the filters, and click Save. You change the name and sharing via Edit view in the tab menu.
Only you see a private view. All team members see a Shared view. Because the calendar and the resource list use the same views, it appears in both places.
In the new admin, New directly opens the New order window. You add bundles and products there via the Bundles and Products tabs. The tabs only appear if your organization offers bundles or products.
The calendar groups resources that have child resources or a capacity greater than 1. You see occupancy counts, not each child resource as its own column. Click the icon on the resource’s chip and select Show child resources of …. That is why you should create rooms and sports fields as standalone resources. Learn more in Configure resources.

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Troubleshooting

A filter is probably hiding resources. Open Filter and check the quick filters and resource selection. Reset the filters or switch to the All view.
Under Any, only services linked to at least one resource appear. Booking options that belong to a single resource do not appear there. In that case, select the specific resource.
The calendar shows at most 30 resources at a time. Remove a resource under Selected before you add a new one, or split your resources across several saved views.
The Map view only appears if maps are enabled in your organization and you are allowed to see maps. Learn more in Interactive 3D floor plans.