How does Smart Availability work?
Classic dependencies (linked resources)
You link resources through the Resources tab of a booking option. Under Dependencies, add more resources by drag and drop or via + Add. For every booking, all linked resources are blocked automatically, without customers seeing or selecting them. Requirement: the linked resources must have matching availability times and booking options.Smart Availability Groups
Smart Availability Groups extend the classic logic with pools of resources. Instead of blocking fixed dependencies, you define groups from which anny automatically picks suitable available resources. For each group:- At the desired time, at least one resource from the group must be available
- During booking, anny automatically reserves one suitable resource per group
- The same resource is not booked twice within the same booking
What happens in the calendar?
Reserved dependent resources are blocked automatically through sub-bookings. The co-reserved resources are visible in the respective resource calendars and locked for other bookings.When do I use this?
- You have divisible rooms (e.g. remove a partition wall to create one large room): link the sub-rooms as dependencies of the combined room.
- You need several resource types at once (e.g. 2 staff members + 1 room): use Smart Availability Groups with one pool per type.
- You have equipment pools that should be assigned automatically: create a group with all available devices.
- Customers should not see the dependencies: linked resources are hidden during booking (crossed-out eye).
- Not suitable for: optional extras that customers should choose themselves. Use Add-ons for that.
Settings & options
Practical examples
Divisible meeting room: two small rooms or one large one
Divisible meeting room: two small rooms or one large one
Create three resources
Open the booking option
Add dependencies
Test
Couples massage with Smart Availability Groups
Couples massage with Smart Availability Groups
Create the service
Group 1: second staff member
Group 2: treatment room
Test
FAQ
What is the difference between classic Smart Availability and Groups?
What is the difference between classic Smart Availability and Groups?
Can the same resource be used twice in one booking?
Can the same resource be used twice in one booking?
Can resources be linked and part of a group at the same time?
Can resources be linked and part of a group at the same time?
Why were no dependent resources booked along with an admin booking?
Why were no dependent resources booked along with an admin booking?
Does Smart Availability work with recurring bookings?
Does Smart Availability work with recurring bookings?
Troubleshooting
The booking is not possible even though resources are available
The booking is not possible even though resources are available
A resource was not booked automatically
A resource was not booked automatically
I see additional blocks in the resource calendars
I see additional blocks in the resource calendars