Thinking courses the anny way
The core principle: every course is its own resource with available dates. For each date you can link further resources (room, trainer) as provided resources, which are then blocked automatically for that time.Decision helpers: when do I use what?
Own resource or service?
Smart Availability or provided resources?
Step-by-step setup
1
Build your resource structure
Create your course offering (e.g. “Yoga”), the rooms (e.g. “Studio 1”) and the trainers (e.g. “Lisa”) as separate resources.To do so, click Resources in the left menu and + New in the top right.
2
Define services
Open the course resource and go to the Service / Booking option tab.Define the matching service here, e.g. “Adult rate” or “Drop-in ticket”. Set the price, the duration and the cancellation conditions.
3
Plan available dates
Inside the course resource, open the Availabilities tab.
The “Available dates” section inside the resource availabilities shows all time slots you have created for your course.
- Set the quantity to Multiple availability and enter the number of participants as the available quantity (e.g. 15).
- Scroll down to Available dates and click + Add available date.
- Under the General tab, create the date with a title, day and time.
- For recurring dates, activate Recurring and define the rhythm.
- For a booking series, add the series title and define the dates that belong to it. You can find more in the article Booking series.
The “Available dates” section inside the resource availabilities shows all time slots you have created for your course.4
Set a minimum number and a cancellation deadline (optional)
Open the Settings tab inside the available date.
In the date settings you define the minimum number and the deadline for the automatic cancellation.
- Define a minimum number per date (e.g. 7 participants).
- Set a cancellation deadline relative to the start time (e.g. 24 hours before).
In the date settings you define the minimum number and the deadline for the automatic cancellation.5
Assign provided resources
Inside the available date, switch to the Provided resources tab.Add your trainers and the room here. These resources are blocked automatically for the duration of the date and cannot be booked for anything else during that time.
Here you see how a trainer and a room are assigned to the date as provided resources.
Here you see how a trainer and a room are assigned to the date as provided resources.6
Check your booking page
Have a look at how everything appears in the day or week view. Test the visibility of the available dates and run a test booking.
Typical examples
Yoga studio with drop-in classes
Yoga studio with drop-in classes
1
Create resources
Create three resources: “Yoga for beginners” (course), “Studio 1” (room) and “Trainer Lisa” (person).
2
Configure the service
On the resource “Yoga for beginners”, create the service “Drop-in ticket” with a price of 15 EUR and a fixed duration of 75 minutes.
3
Create available dates
Set the available quantity to 15. Create a recurring date: Tuesday, 18:00 to 19:15.
4
Assign provided resources
Assign “Trainer Lisa” and “Studio 1” to the date as provided resources. Both are blocked automatically.
Pilates studio with a minimum number and several rates
Pilates studio with a minimum number and several rates
1
Create resources
Create the resources: “Reformer Pilates” (course), “Reformer Studio” (room) and “Coach Milla” (person).
2
Configure services
Create two services on “Reformer Pilates”: “Member rate” (0 EUR, quota) and “External rate” (25 EUR).
3
Available dates with a minimum number
Set the available quantity to 10. Create a recurring date: Thursday, 09:00 to 10:00. In the date settings, define a minimum number of 5 and a cancellation deadline of 24 hours.
4
Assign provided resources
Assign “Coach Milla” and “Reformer Studio” as provided resources.
Additional settings & options
Dynamic capacity planning
Adjust your course capacities to actual demand automatically, by assigning resources only at the moment a booking is actually made.Learn more
Smart Availability
Define complex availability rules, so that your resources are checked dynamically during the booking process and booked along with it.Learn more
Booking series
Offer connected blocks of dates as a single bookable package and manage all your series centrally in the availability of the resource.Learn more
Recurring bookings
Let your customers create regular bookings as a series with a flexible rhythm, and let them manage those series entirely on their own.Learn more
FAQ
Do customers see the minimum number on the booking page?
Do customers see the minimum number on the booking page?
No. Customers do not see that a minimum number has been defined. The automatic cancellation happens invisibly in the background.
Can I still let a date take place if the minimum number is not reached?
Can I still let a date take place if the minimum number is not reached?
Yes. Open the date before the cancellation deadline expires and lower the minimum number (e.g. from 10 to 6). Save, and the automatic cancellation is prevented.
What happens if I move a date?
What happens if I move a date?
All bookings whose start and end times match the date exactly are moved along automatically. The people who booked are informed by email. Bookings that only overlap deliberately stay unchanged.
Can I add my own message when cancelling a date?
Can I add my own message when cancelling a date?
Yes. When you change the booking status, a pop-up appears where you can add a short, individual message. It is included in the automatic email to the people who booked.
Do I need a new resource for every new course series?
Do I need a new resource for every new course series?
No. You can create several series within one resource. When booking, customers select the matching series from a dropdown. You can find more under Booking series.