Skip to main content
dormakaba Resivo is a cloud-based access control system designed specifically for managing properties and rental units. With the integration, anny can automatically grant time-limited access to Resivo locks for bookings and community memberships. With dormakaba Resivo in anny, you can:
  • Automatically create booking-based access with lead and follow-up time
  • Assign community members permanent access to specific doors
  • View access status and access details directly in the booking detail view
The integration is especially useful when you secure properties or shared rooms with dormakaba Resivo and want to automate access for bookings or tenants.
Available from the Professional plan.

​
Typical use cases

​
How the Resivo connection works

The integration uses the dormakaba resivo API. You authenticate with the ID of the property owner, a Client ID and a Client secret that you generate in the resivo API settings. This authorizes anny to create and remove access (access rights with a time window) for the doors of your property. Depending on the rule, this is a PIN code for a keypad or an invitation to the resivo app. If the credentials are revoked or new credentials are generated in the resivo API settings, anny loses access. You then have to re-authenticate the integration in anny with the new credentials.
The Client secret is only visible once at creation. Save it securely right away.

​
Connect dormakaba Resivo

​
Requirements

Before you connect dormakaba Resivo, make sure you have the following:
  • An active dormakaba resivo account with owner rights
  • API credentials from the resivo API settings (ID of the property owner, Client ID, Client secret)
  • At least one door that is set up and online in the resivo admin area
  • anny Professional plan or higher

​
Set up the connection

1

Authorize

From the menu bar, open Integrations and go to Resivo. Enter the ID of the property owner, the Client ID and the Client secret from the resivo API settings. Click Verify authentication.
2

Choose a property

Under Active property, select the property you want to control through anny, and click Save property. Only then do the rule areas appear. Via Reset property, you can change the selection later, whereby all existing rules are removed.
3

Configure

Create rules under Access through bookings or Access through communities:
  1. Click Add to create a new rule
  2. Choose a Resource (for booking access) or a Community (for member access)
  3. Under Select doors, choose one or more doors
  4. For booking access, set Access before the booking and Access after the booking (in minutes)
  5. If needed, activate Use access via keypad for a PIN code instead of the resivo app invitation
As soon as the connection is active, access is created automatically for new bookings and removed on cancellations.
You can edit or delete existing rules via the three dots to the right of the rule.

​
Settings & options

​
Booking process for customers

Here is how your customers experience the integration:
1

Book a room

Customers book a resource through anny.
2

Receive access

anny automatically creates the access and shares it in the booking confirmation by email. Depending on the rule, this is a PIN code (with the keypad activated) or an invitation to the resivo app.
3

Open the door

In the Keyless access area, customers see their access for the booked resource. With a keypad, they enter the PIN code at the door; without a keypad, they open the door via the resivo app.

​
View access in the admin area

In the booking detail view, active and inactive access entries are shown. Click an access entry to view details:
Via the three dots in the access detail view, you can open the access directly in the resivo admin area or navigate to the integration settings in anny.

​
Limitations

The dormakaba resivo integration does not support:
  • Remote open (opening the door at the push of a button from within anny): customers use the PIN code or the resivo app instead
  • Multiple properties per integration: only one property can be connected per integration
  • Automatic credential rotation: with new API credentials, the integration must be re-authenticated manually

​
Disconnect

If you want to keep existing access credentials but stop new ones from being created, deactivate the integration. If everything should be reset and deleted, delete the integration.
You can do both under Integrations: deactivate via the toggle in the top right, delete via the three dots → Delete.

​
FAQ

You find all information about supported hardware on the dormakaba Resivo website. anny communicates via the Resivo cloud API; hardware compatibility is determined by dormakaba.
Yes. You can assign several doors per rule. All assigned doors appear in the Keyless access area.
When the booking is cancelled, the access is removed automatically. The status changes to “Removed” and customers can no longer operate the door.
For single bookings, the access is created immediately. For recurring appointments and appointments booked far in advance, anny only creates the access about 48 hours before it starts. Until then it has the status “Scheduled”, and the PIN code or app invitation follows shortly before the appointment.
The Client secret is only visible once. Generate new credentials in the resivo API settings and re-authenticate the integration in anny.

​
Troubleshooting

The door may be offline or unreachable. Check in the resivo admin area whether the door is online and has an active connection to the resivo cloud.
The API credentials are invalid or the Client secret was copied incorrectly. Generate new credentials in the resivo API settings and enter them again in anny. Make sure to save the Client secret immediately after creation.
Make sure the doors are assigned to the correct property and set up in the resivo admin area. Only doors that belong to the authenticated property are shown in anny.