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dormakaba exivo is a cloud-based access control system for small and medium-sized properties. With the integration, anny can automatically grant time-limited access to exivo components for bookings and community memberships. With dormakaba exivo in anny, you can:
  • Automatically create booking-based access with lead and follow-up time
  • Assign community members permanent access to specific locks
  • View access status and PIN codes directly in the booking detail view
The integration is especially useful when you secure rooms or coworking spaces with dormakaba exivo and want to fully automate access.
Available from the Professional plan.

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Typical use cases

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How the Exivo connection works

The integration uses the dormakaba exivo REST API. You authenticate with the ID of the site, an API key and an API secret that you find in your exivo app. This authorizes anny to create and remove access (access rights with a time window and PIN) for the components of your site. anny generates the PIN automatically. If the credentials are revoked or regenerated in the exivo app, anny loses access. You then have to re-authenticate the integration in anny with the new credentials.

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Connect dormakaba Exivo

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Requirements

Before you connect dormakaba exivo, make sure you have the following:
  • An active dormakaba exivo account with admin rights
  • Your credentials from the exivo app: ID of the site, API key and API secret
  • At least one component that is set up and online in the dormakaba admin area
  • anny Professional plan or higher

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Set up the connection

1

Authorize

From the menu bar, open Integrations and go to exivo. Enter the ID of the site, the API key and the API secret from your exivo app. Click Verify authentication.
2

Configure

Create rules for booking-based access (Access through bookings) or community-based access (Access through communities):
  1. Click Add to create a new rule
  2. Choose a Resource (for booking access) or a Community (for member access)
  3. Under Select components, choose one or more components
  4. For booking access, set Access before the booking and Access after the booking (each in minutes)
  5. Optionally activate Use access via keypad if customers should enter the PIN directly on the lock’s keypad
As soon as the connection is active, access is created automatically for new bookings and removed on cancellations.
You can edit or delete existing rules via the three dots to the right of the rule.

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Settings & options

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Booking process for customers

Here is how your customers experience the integration:
1

Book a room

Customers book a resource through anny.
2

Receive an access link

anny automatically generates an individual access link plus PIN and sends both in the booking confirmation by email.
3

Open the lock

Customers open the link from the email, enter the PIN and click Login. There they see the access entries that belong to the booked resource. If Use access via keypad is active for the rule, customers enter the PIN directly on the lock’s keypad instead.

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View access in the admin area

In the booking detail view, active and inactive access entries are shown. Click an access entry to view details:
Via the three dots in the access detail view, you can open the access via View access at provider in the exivo visitor portal, open the integration settings or recreate a failed access via Recreate access.

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Limitations

The dormakaba exivo integration does not support:
  • Remote open (opening the door at the push of a button from within anny): customers use the access link plus PIN or the keypad PIN on the lock instead
  • Multiple sites per integration: only one exivo site can be connected per integration
  • Automatic renewal of the credentials: with new credentials, the integration must be re-authenticated manually

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Disconnect

If you want to keep existing access credentials but stop new ones from being created, deactivate the integration. If everything should be reset and deleted, delete the integration.
You can do both under Integrations: deactivate via the toggle in the top right, delete via the three dots → Delete.

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FAQ

You find all information about supported hardware on the dormakaba exivo website. anny communicates via the exivo cloud API; hardware compatibility is determined by dormakaba.
Yes. You can assign several components per rule. All assigned components appear on the access page after login.
When the booking is cancelled, the access is removed automatically. The status changes to “Removed” and customers can no longer operate the lock.
The times Access before the booking and Access after the booking apply per rule. Only one rule is possible per resource. If you need different times for the same components, link them via separate resources with their own rules.

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Troubleshooting

The component may be offline or unreachable. Check in the dormakaba admin area whether the component is online and has an active connection to the exivo cloud.
The credentials are invalid or expired. Check the ID of the site, API key and API secret in your exivo app and enter them again in anny.
Make sure the components are assigned to the correct site and set up in the dormakaba admin area. Only components of the authenticated site are shown in anny. Wireless gateways deliberately do not appear in the selection.