- create access automatically based on bookings
- give community members access to selected locks
- provide time-limited access via the SALTO KS app, a PIN code or Remote Open
Available from the Professional plan onwards.
Typical use cases
How the SALTO KS connection works
You authorise anny with a SALTO KS admin account. After that, anny can load the available locks and create time-limited access permissions based on your rules. With a booking rule, you link an anny resource with one or more locks. anny creates the access for the defined time window before, during and after the booking. If a booking is cancelled, anny also revokes the related access permission. For single bookings, anny creates the access immediately. For recurring bookings, anny only prepares each access shortly before the appointment. Until then, the access permission has the status Scheduled. With a community rule, the members of the selected community get access to the assigned locks. If the authorisation is revoked or is no longer valid, anny cannot create new access permissions. In that case, authorise the integration again.Connect SALTO KS
Requirements
Before you connect SALTO KS, make sure you have the following:- a set up SALTO KS admin account
- at least one lock configured and tested in SALTO KS
- the Professional plan or higher in anny
- a configured resource or community that you want to link with a lock
Set up the connection
1
Authorise
Open Integrations from the menu bar and go to SALTO KS. Click Authorise and sign in with your SALTO KS admin account.This view shows where you open the SALTO KS integration and start the authorisation:

2
Select the site
After the authorisation, select the site the integration should work with. It determines which locks are available in anny. You can only use one site per integration.If you change the site later, anny removes all existing rules. Connected IQs and the OTP setup belong to the old site. Treat the change as a full re-setup.
3
Configure
Then define the rules for your access permissions:
The detail view shows the selection of resource, lock and access period:
This view shows how a community is assigned to SALTO KS locks:
- Click Add under bookings or communities.
- Select the resource or community.
- Assign one or more SALTO KS locks.
- For booking rules, define Access before the booking and Access after the booking.
- With a compatible keypad, activate Use keypad access for PIN access if needed.
- If needed, activate Use remote opening so customers can open the lock directly from anny. The switch appears only after at least one IQ is ready under Remote open. Rules that already use remote opening keep the switch.
- When remote opening is on, you can also turn on Also send app access. Customers then get regular SALTO KS app access in addition to the remote-open button.
The detail view shows the selection of resource, lock and access period:
This view shows how a community is assigned to SALTO KS locks:
Settings & options
Remote Open
With Remote Open, customers can open door locks through anny at the push of a button. You set it up under Integrations → SALTO KS in the Remote open section. It is optional.1
Connect an IQ
Click Add IQ, select the IQ, and connect it. anny tries to fetch the IQ secret from SALTO KS. If it is missing, enter it with Enter secret manually or later use Re-fetch secret from Salto.The table shows IQ, Status, and IQ secret per IQ. Status is Remote-open ready, Secret missing, or OTP pending.
2
Activate OTP
Click Add Remote-Open via OTP. Activation is permanent: every remote open then needs a one-time password. Choose whether Salto sends the activation PIN Via SMS or Via email. Enter the PIN and click Activate OTP.Show OTP & PINs lists the Current OTP PIN and a one-time password per IQ (valid for about 3 minutes).
3
Turn it on in the booking rule
In the booking rule, turn on Use remote opening. Optionally turn on Also send app access. Only locks behind a ready IQ are available for remote opening.
Remote opening is only available for booking rules. Community rules offer access via app or PIN, but no remote opening.
Check access permissions
Open a booking and select the related access permission. There you see the status, the access period, the door lock, the creation date and, where applicable, the PIN code. You can also copy the access URL. The booking detail view shows active and inactive access permissions:
Limitations
The SALTO KS integration does not support:- PIN access at locks without a compatible keypad
- creating new access permissions if the integration is deactivated or no longer authorised
- using smart lock integrations in a plan below Professional
Disconnect
You can do both under Integrations: deactivate via the toggle in the top right, delete via the three dots → Delete.FAQ
How do customers receive their SALTO KS access?
How do customers receive their SALTO KS access?
Depending on the rule, customers open the door via the SALTO KS app, a PIN code on the keypad or Remote Open in anny.
Do customers need a SALTO KS account?
Do customers need a SALTO KS account?
For access via the SALTO KS app, they sign in with the same email address they used for the booking. For PIN access, no SALTO KS account is needed.
When is an access permission valid?
When is an access permission valid?
The access permission applies during the booking and for the periods defined in the rule before and after the booking.
What happens in case of a cancellation?
What happens in case of a cancellation?
If a booking is cancelled in anny, anny also removes the related access permission.
Can one resource open several locks?
Can one resource open several locks?
Yes. You can assign several SALTO KS locks to one resource.
Troubleshooting
No access was created for my booking
No access was created for my booking
Check in the booking detail view whether an access permission exists. Then check under Integrations → SALTO KS whether the integration is active and authorised and whether the resource is assigned to a rule. For recurring bookings, the access is first set to Scheduled and is only created shortly before the appointment.
My SALTO KS locks are not displayed
My SALTO KS locks are not displayed
First check whether you have selected a site under Integrations → SALTO KS, because only then are locks available. Then check whether the locks are set up and working in the SALTO KS admin area. If needed, authorise the integration again so anny reloads the available locks.
The PIN code does not open the door
The PIN code does not open the door
Check whether the lock has a compatible keypad and whether the access period has already started. Then compare the PIN code with the booking confirmation and the access permission in the booking detail view.
Remote opening does not work
Remote opening does not work
Remote opening requires a connected IQ with an active OTP setup. Check the Status column in the IQ table and the Possible errors column in the rule overview: if it says “OTP inactive”, connect the IQ, finish OTP under Remote open, and turn on Use remote opening in the rule.
The PIN SMS or PIN email does not arrive
The PIN SMS or PIN email does not arrive
Salto sends the activation PIN only once per user. If a PIN already exists, anny shows the Reset IQ PIN instructions: a second SALTO KS administrator resets the IQ PIN. Then click Send OTP again in anny.