Connect SALTO KS with anny

SALTO KS is a cloud-based access system for electronic door locks. With this integration, anny automatically creates matching access permissions for bookings and community members. With SALTO KS you can do the following in anny:

create access automatically based on bookings
give community members access to selected locks
provide time-limited access via the SALTO KS app, a PIN code or Remote Open

The integration is especially useful for rooms, workspaces and coworking areas that should be used without a manual key handover.

Available from the Professional plan onwards.

Typical use cases

Use case	Description
Open rooms after a booking	Customers automatically receive time-limited access. anny links the booked resource with the selected SALTO KS locks.
Access for community members	Members get access independently of individual bookings. You assign one or more locks to a community.
Enable access without an app	A PIN code replaces the login in the SALTO KS app. This requires a compatible lock with a keypad.

How the SALTO KS connection works

You authorise anny with a SALTO KS admin account. After that, anny can load the available locks and create time-limited access permissions based on your rules. With a booking rule, you link an anny resource with one or more locks. anny creates the access for the defined time window before, during and after the booking. If a booking is cancelled, anny also revokes the related access permission. For single bookings, anny creates the access immediately. For recurring bookings, anny only prepares each access shortly before the appointment. Until then, the access permission has the status Scheduled. With a community rule, the members of the selected community get access to the assigned locks. If the authorisation is revoked or is no longer valid, anny cannot create new access permissions. In that case, authorise the integration again.

Data	Direction	Frequency
Locks	SALTO KS → anny	When loading and updating the integration
Booking-based access permissions	anny → SALTO KS	Automatically based on the booking and access rule
Community-based access permissions	anny → SALTO KS	Automatically based on the community rule
Status of an access permission	SALTO KS → anny	After the access permission is created or changed

Connect SALTO KS

Requirements

Before you connect SALTO KS, make sure you have the following:

a set up SALTO KS admin account
at least one lock configured and tested in SALTO KS
the Professional plan or higher in anny
a configured resource or community that you want to link with a lock

Set up the connection

Authorise

Open Integrations from the menu bar and go to SALTO KS. Click Authorise and sign in with your SALTO KS admin account.This view shows where you open the SALTO KS integration and start the authorisation: Open and authorise SALTO KS in the integrations

Select the site

After the authorisation, select the site the integration should work with. It determines which locks are available in anny. You can only use one site per integration.If you change the site later, anny removes all existing rules.

Configure

Then define the rules for your access permissions:

Click Add under bookings or communities.
Select the resource or community.
Assign one or more SALTO KS locks.
For booking rules, define Access before the booking and Access after the booking.
With a compatible keypad, activate Use keypad access for PIN access if needed.
If needed, activate Use remote opening so customers can open the lock directly from anny (this requires a connected IQ with active OTP).

This view shows the rule for booking-based access: Configure a booking rule for SALTO KS

The detail view shows the selection of resource, lock and access period: Details of a booking-based SALTO KS rule

This view shows how a community is assigned to SALTO KS locks: Configure a community rule for SALTO KS

As soon as the connection is active, anny creates access permissions automatically according to your rules.

Use the three dots next to a rule to edit or delete existing assignments.

Settings & options

Setting	Function
Resource	Defines which booking triggers an access permission.
Community	Defines which community members get access.
Locks	Defines which doors can be opened with the rule.
Access before the booking	Extends the access by a defined period before the booking starts.
Access after the booking	Extends the access by a defined period after the booking ends.
Keypad access	Enables access via PIN without the SALTO KS app on a compatible lock with a keypad.
Use remote opening	Creates remote opening access instead of app or PIN access, so customers can open the lock from anny.

Remote Open

With Remote Open, customers can open door locks through anny at the push of a button. You activate remote opening per booking rule with the Use remote opening switch. This requires an IQ connected in anny with a completed OTP setup. Only then are the related locks available for remote opening.

Place	Where do you open the door?
Email	The Open button in the booking email takes you to the browser. There you open the lock.
anny app	The Unlock lock button appears on the home page and in your booking.
Browser	The Unlock lock button appears on the home page and in your booking.

Remote opening is only available for booking rules. Community rules offer access via app or PIN, but no remote opening.

Check access permissions

Open a booking and select the related access permission. There you see the status, the access period, the door lock, the creation date and, where applicable, the PIN code. You can also copy the access URL. The booking detail view shows active and inactive access permissions: Check SALTO KS access permissions in a booking

Check SALTO KS access permissions in a booking

Status	Meaning
Scheduled	The access is created shortly before the appointment. This status mainly occurs with recurring bookings.
In progress	anny has requested the access, but SALTO KS has not granted it yet.
Successful	The access is active and can be used within the displayed period.
Removed	The system or an admin has removed the access. The person can no longer open the lock.

Limitations

The SALTO KS integration does not support:

PIN access at locks without a compatible keypad
creating new access permissions if the integration is deactivated or no longer authorised
using smart lock integrations in a plan below Professional

The number of available access permissions can also depend on your SALTO KS contract.

Disconnect

If you want to keep existing access credentials but stop new ones from being created, deactivate the integration. If everything should be reset and deleted, delete the integration.

You can do both under Integrations: deactivate via the toggle in the top right, delete via the three dots → Delete.

FAQ

How do customers receive their SALTO KS access?

Depending on the rule, customers open the door via the SALTO KS app, a PIN code on the keypad or Remote Open in anny.

Do customers need a SALTO KS account?

For access via the SALTO KS app, they sign in with the same email address they used for the booking. For PIN access, no SALTO KS account is needed.

When is an access permission valid?

The access permission applies during the booking and for the periods defined in the rule before and after the booking.

What happens in case of a cancellation?

If a booking is cancelled in anny, anny also removes the related access permission.

Can one resource open several locks?

Yes. You can assign several SALTO KS locks to one resource.

Troubleshooting

No access was created for my booking

Check in the booking detail view whether an access permission exists. Then check under Integrations → SALTO KS whether the integration is active and authorised and whether the resource is assigned to a rule. For recurring bookings, the access is first set to Scheduled and is only created shortly before the appointment.

My SALTO KS locks are not displayed

First check whether you have selected a site under Integrations → SALTO KS, because only then are locks available. Then check whether the locks are set up and working in the SALTO KS admin area. If needed, authorise the integration again so anny reloads the available locks.

The PIN code does not open the door

Check whether the lock has a compatible keypad and whether the access period has already started. Then compare the PIN code with the booking confirmation and the access permission in the booking detail view.

Remote opening does not work

Remote opening requires a connected IQ with an active OTP setup. Check the Possible errors column in the rule overview: if it says “OTP inactive”, set up the IQ and OTP under Integrations → SALTO KS and activate the Use remote opening switch in the rule.

​Typical use cases

​How the SALTO KS connection works

​Connect SALTO KS

​Requirements

​Set up the connection

​Settings & options

​Remote Open

​Check access permissions

​Limitations

​Disconnect

​FAQ

​Troubleshooting

Typical use cases

How the SALTO KS connection works

Connect SALTO KS

Requirements

Set up the connection

Settings & options

Remote Open

Check access permissions

Limitations

Disconnect

FAQ

Troubleshooting