Smart lock integrations are available from the Professional plan onwards.
How do smart lock integrations work?
You connect the locking system with anny under Integrations and create rules for resources or communities. anny generates the required access permissions from those rules and applies the defined access period. With a booking rule, you link a resource to one or more locks. You also define how long before and after the booking the access is valid. If the booking is changed or cancelled, anny adjusts the access permission accordingly. With a community rule, the members of a community get access to the selected locks. For members who already belonged to the community before you set up the rule, you can create the missing access permissions afterwards.Supported integrations
Select a provider to check the requirements, setup and limitations of each integration.KleverKey
Access via an individual link and, depending on the configuration, via Remote Open.
SaltoKS
Access via the SaltoKS app or a PIN code on the keypad.
Nuki
Access via app, keypad PIN or Remote Open.
Comydo
Access via a QR code from the booking confirmation.
Dormakaba Exivo
Digital access for connected Dormakaba Exivo locking systems.
Dormakaba Resivo
Digital access for connected Dormakaba Resivo locking systems.
Dormakaba Exos 9300
Digital access for connected Exos 9300 systems.
UniFi Access
On-premise access for existing UniFi Access environments.
KeyCafe
Manage key handover in line with anny bookings.
EVVA AirKey
Access via a link to the EVVA app sent by SMS.
Tapkey
Access via the Tapkey app using the booking email address.
Glutz eAccess
Time-limited access via a configurable PIN code.
Access methods
Which access method is available depends on the locking system and its configuration.Remote Open
With Remote Open, customers open a supported door lock at the push of a button. The button can appear on the anny homepage and in the booking view. For community access, Remote Open must be activated in the community permissions of the smart lock integration. Based on the current product status, Remote Open is supported by KleverKey, Nuki, SaltoKS, Glutz eAccess and UniFi. With Nuki, you have to re-authorise an already configured integration for this function.When do I use this?
Smart lock integrations are a good fit for:- Room rental: customers only get access during their booking time.
- Coworking: members open permanently released areas through their community.
- Offices: employees enter booked rooms without a key handover.
- Unattended locations: access works without staff on site.
How this connects to other features
Communities can trigger permanent access for selected members. The community rule defines which locks the members are allowed to open. With Tapkey, creating missing access permissions for existing community members afterwards is not available.Settings & options
The available settings differ per provider. So always check the linked integration article.
Practical examples
Set up time-limited access through a booking
Set up time-limited access through a booking
Set up permanent access for community members
Set up permanent access for community members
FAQ
From which plan can I use smart lock integrations?
From which plan can I use smart lock integrations?
Smart lock integrations are available from the Professional plan onwards.
When can customers open a lock?
When can customers open a lock?
For booking access, the configured booking period applies, including the time you set for access before and after the booking.
What happens to the access in case of a cancellation?
What happens to the access in case of a cancellation?
anny automatically revokes the access created by the booking.
Do customers always need a provider app?
Do customers always need a provider app?
No. Depending on the integration, PIN code, QR code, link or Remote Open are available without a separate provider account.
Where do I see the access permissions of a booking?
Where do I see the access permissions of a booking?
Open the booking details. There you see active and inactive access permissions, plus the available information on status, period, lock and access data.
Troubleshooting
No access was created for my booking
No access was created for my booking
Check whether the integration is active and whether a rule connects the booked resource with the correct lock. Then check the status in the booking details.
The access does not work yet
The access does not work yet
Check the booking start and the time you set for access before the booking. For app access, the email address used must match the booking address.
A community member has no access
A community member has no access
Check the membership and the community rule. Then create the missing access permissions for existing members, provided the provider supports this.