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With the UniFi Network integration, your guests automatically get a WiFi voucher for their booking. You don’t have to create or hand out codes yourself. With UniFi Network you can do the following in anny:
  • link resources with one or more WiFi networks
  • set how long WiFi access lasts before and after the booking
  • limit the number of devices per voucher
UniFi Network is not the same as the UniFi integration, which controls door locks with UniFi Access. UniFi Network grants WiFi access.
Guest WiFi is included in the plans that also include smart lock integrations. During the pilot, only selected organizations see UniFi Network in the catalog.

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How the integration works

anny creates one voucher per booking and UniFi site. The voucher applies to the access period: it starts the Access before the booking time before the booking starts and ends the Access after the booking time after the booking ends.

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Connect UniFi Network

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Requirements

Before you connect UniFi Network, make sure you have the following:
  • UniFi Network version 10.1 or newer
  • at least one WiFi network with a hotspot portal that accepts vouchers
  • an anny plan that includes smart lock integrations
  • at least one resource for the rule

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Set up the connection

1

Open the integration

In the sidebar, open Account → Apps & Integrations, choose the UniFi Network tile in the Guest WiFi category under All Apps and Integrations, and click Set up.
2

Choose a connection and authenticate

Under Connection, choose one of the two options:The console ID is shown in your console’s address on unifi.ui.com: unifi.ui.com/consoles/<console ID>/…Create the API key for Site Manager on unifi.ui.com under Settings → API Keys. For the direct connection, create it in UniFi Network under Settings → Control Plane → Integrations.
3

Add a rule

Add a rule under Access through bookings:
  1. Click Add.
  2. Select the resource.
  3. Under Select WiFi networks, select one or more WiFi networks.
  4. Set Access before the booking and Access after the booking.
  5. Set Devices per voucher.
4

Check the connection

Create a test booking for the resource whose access period has not started yet, and check that the confirmation email contains the Show WiFi code button.

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Settings & options

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What your guests see

  1. The confirmation email contains the Show WiFi code button. It leads to the booking page.
  2. The booking page shows when the code will appear.
  3. Once the access period has started, the booking page shows the code with a copy button.
If the access period has already started when the guest books, the code is in the confirmation email.

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Limitations

The UniFi Network integration does not support:
  • memberships and community access, because a voucher needs an end date
  • WiFi networks without a hotspot portal that accepts vouchers
  • UniFi Network versions before 10.1
  • editing an existing voucher
  • Cisco Meraki

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FAQ

The code appears on the booking page when the access period starts. If the period has already started when they book, the code is in the confirmation email.
One voucher per booking and UniFi site.
A new code is created. Your guest finds the current code on the booking page.
That is not guaranteed. anny deletes the voucher at the end of the access period. A running session ends at the latest when the voucher’s time limit runs out.

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Troubleshooting

During the pilot, only selected organizations see the integration. Your plan also has to include smart lock integrations.
Check that you are running UniFi Network 10.1 or newer and that the API key matches the connection you chose. If your console has no public address, connect it Through UniFi Site Manager.
anny only lists WiFi networks with a hotspot portal that accepts vouchers. Check the settings of the network in UniFi Network.
The code only appears when the access period starts. The booking page shows when that is. Also check that a rule connects the booked resource with a WiFi network.
Check whether the access period has started or already ended and whether the booking was cancelled. If the booking date changed, a new code applies. Your guest finds the current code on the booking page.
Check the Devices per voucher value in the rule. By default, one device can connect per voucher.