Why UTM tracking in anny is useful
When you link to your booking page through external channels such as newsletters, social media, ads, or partners, you want to know:- Which source brings the most bookings?
- Which campaign performs best?
- Which partner generated which revenue?
- Marketing teams that want to analyze campaign performance (newsletter, ads, blog, social media)
- Sales or partner management teams that want to attribute bookings to specific partners (referral campaigns)
- Organizations that want to capture conversion data without external tools.
Setting up UTM tracking
You can generate a UTM link in the following areas:1
Open the booking page in the admin area
In the admin area, open the account settings, resource, or service for which you want to set up UTM tracking. Go to the Booking page tab.
2
Create UTM tracking
Click Create tracking URL.
- Choose a
utm_source(a platform such as TikTok, Instagram, newsletter, etc., or create your own) - Define your
utm_medium(the channel through which traffic reaches your booking page, such as social, email, referral, or cpc) - Assign your own campaign name
utm_campaign(e.g. happy_2026)
- Consistent spelling for parameters (e.g. all lowercase, no spaces)
- Clear naming conventions for
source,medium,campaign
Analysis
When is the attribution saved?- A customer clicks a UTM link
- Bookings are attributed to that campaign within 14 days.
- Booking table / Export
- Subscription table / Export
- Booking package table / Export
An extended analysis in the dashboard is planned.
Comparison with other conversion tracking methods
Besides UTM link tracking, anny also lets you integrate external tracking pixels. This way, you can send conversions (e.g. bookings or completed subscriptions) back to advertising platforms directly. Here is an overview:
Here is how to set up the other conversion tracking options:
Learn more about custom code embedding here:
Tracking in the widget
For UTM tracking to work with embedded widgets too, the UTM parameters must be correctly included in the URL on which the widget is embedded. For example, if your widget is embedded on the pagehttps://my-website.com/booking, then use the following link for your campaign:
https://my-website.com/booking?utm_source=google&utm_campaign=my_campaign
Important with redirects or internal links
If your campaign links to https://my-website.com, for example, and the customer only navigates from there to the widget on https://my-website.com/booking, then the UTM parameters must be carried over.
Make sure your internal links or redirects do not lose the parameters.
❌ Wrong: