Online Payments & Fees

anny processes payments through Stripe. A platform fee applies to every transaction: a percentage plus a small fixed amount. Exactly how the fee is made up depends on the country where your organization is registered. The good news: your total cost per payment is comparable everywhere. The only difference is whether the Stripe payment fees are already included in the anny fee or whether Stripe charges them to you separately.

Fee models by region

All-inclusive fee (Europe, EEA, UK, Switzerland, Norway, USA)

You pay a single fee per transaction. The cost of payment processing through Stripe is already included: you won’t get a separate Stripe invoice. Online payments: 5% + fixed amount per currency | POS (card reader): 1.35%

Currency	Fixed amount (online)
EUR	0.40 €
CHF	0.40 CHF
USD	0.40 $
GBP	0.35 £
AUD	0.60 A$
NZD	0.70 NZ$
HKD	3.00 HK$
DKK	3.00 kr
NOK	4.50 kr
SEK	4.50 kr
PLN	1.75 zł
CZK	10.00 Kč
HUF	160 Ft

Example: Your customer pays 100 € online → anny fee = 5% × 100 € + 0.40 € = 5.40 €. You receive 94.60 €. Done, no further deductions. Supported countries:


Belgium	Latvia	Sweden
Bulgaria	Liechtenstein	Switzerland
Denmark	Lithuania	Slovakia
Germany	Luxembourg	Slovenia
Estonia	Malta	Spain
Finland	Netherlands	Czechia
France	Norway	Hungary
Greece	Austria	United Kingdom
Ireland	Poland	United States
Italy	Portugal	Cyprus
Croatia	Romania

Separate fees (Australia, Brazil, Canada and others)

In some countries outside Europe, Stripe charges the payment fees directly through your Stripe dashboard. That’s why your anny platform fee is lower here: the Stripe fees, however, are added separately. Online payments: 2% + fixed amount per currency | POS (card reader): 0.5%

Country	Currency	Fixed amount (online)
Australia	AUD	0.30 A$
Brazil	BRL	1.00 R$
Gibraltar	GIP	0.20 £
Hong Kong	HKD	1.50 HK$
Japan	JPY	30 ¥
Canada	CAD	0.30 C$
Malaysia	MYR	1.00 RM
Mexico	MXN	4.00 MX$
New Zealand	NZD	0.35 NZ$
Singapore	SGD	0.30 S$
Thailand	THB	7.00 ฿
UAE	AED	0.75 د.إ

Example: Your customer pays 100 A$ online in Australia:

anny fee: 2% × 100 A$ + 0.30 A$ = 2.30 A$
Stripe fee (separate): approx. 2.9% + 0.30 A$ = approx. 3.20 A$
Total cost: approx. 5.50 A$, comparable to the all-inclusive fee in Europe.

In-person card payments (POS / terminal)

Card reader payments are not available in every country. If your country isn’t supported, the terminal feature is automatically disabled on your account.

Countries with terminal support


Australia	Italy	Portugal
Belgium	Canada	Sweden
Denmark	Luxembourg	Switzerland
Germany	Malaysia	Singapore
Finland	New Zealand	Spain
France	Netherlands	Czechia
Ireland	Norway	United Kingdom
Austria		United States

In all other countries (e.g. Brazil, Hong Kong, Japan, Mexico, Thailand, UAE, Gibraltar), card readers are currently not available.

Supported payment methods

Payment method	Online bookings	Subscriptions	Widget
Credit card (VISA, Mastercard, Amex)	✅	✅	✅
Apple Pay	✅	✅	✅
Google Pay	✅	✅	✅
PayPal	✅	❌	✅
iDEAL	✅	❌	✅
TWINT	✅	❌	✅
EPS	✅	❌	✅
Bancontact	✅	❌	✅
BLIK	✅	❌	✅
Przelewy24	✅	❌	✅
SEPA direct debit	❌	✅	❌

Custom rates

By default, the fees listed above apply. If you have a custom rate agreement with anny, it takes priority automatically. In that case, you’ll see your individual terms in your fee overview.

Quick overview

	Europe, UK, USA, …	Australia, Canada, …
anny fee (online)	5% + fixed amount	2% + fixed amount
anny fee (POS)	1.35%	0.5%
Stripe fees	Included in the anny fee	Separate on your Stripe account
Total cost	~5% + fixed amount	~5% + fixed amount
Refunds	Handled through anny	Handled through your Stripe account

Reporting for accounting

You’ll find all the key information on evaluating online payments in the article on accounting with anny.

​Fee models by region

​All-inclusive fee (Europe, EEA, UK, Switzerland, Norway, USA)

​Separate fees (Australia, Brazil, Canada and others)

​In-person card payments (POS / terminal)

​Countries with terminal support

​Supported payment methods

​Custom rates

​Quick overview

​Reporting for accounting