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With the resource status, you control in anny for each resource individually whether it is visible to customers, bookable, or only available internally. This way, you can set up resources like trainers or rooms for viewing at no cost, without affecting your billing.

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How does the resource status work?

Every resource has a Status with five options. You change it directly in the Status column of the resources table (Catalog → Resources) or in the status select in the resource’s page header. The status is linked to the Bookings enabled switch in the resource’s Booking options or Services tab: if you turn bookings off, “Live for booking” changes to “Live for viewing” and “Internal for booking” to “Internal for setup”. The previous labels have been renamed: “Active” is now Live, “Inactive” is now Internal. Status dropdown of a resource with the five options The status select shows the available options; free statuses are marked (Free). In the resource’s page header, Archived only appears when the resource is already archived: you archive and restore it there via the three dots (Archive / Restore). In the resources table, you can choose Archived directly in the Status column. The three dots of a table row also offer the quick actions Set live and Set internal.
Even with booking disabled, you can still maintain blockers manually or manage them via calendar sync.

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When do I use this?

  • You want to show trainers, rooms, or equipment as info resources without them being bookable: set the status to “Live for viewing”. The resource is visible to customers, but not bookable and free.
  • You are preparing a new resource or testing a setup: use “Internal for setup”. Only admins see the resource, it is free and not published.
  • You need a resource that can only be booked internally (for example, by admins): choose “Internal for booking”. The resource is not publicly visible, but bookable internally and counts towards billing.
  • Not suitable for: resources you no longer need permanently. In that case, use the “Archived” status to fully deactivate the resource.

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Relationship with other features

  • Communities: if a resource is assigned to a community, the community’s visibility rules apply in addition to the resource status. The status controls the base visibility, the community restricts it further.

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Settings & options

Enable booking setting in the service settings of the resource You find the Bookings enabled switch on the resource in the Booking options or Services tab (depending on the category). You can only turn it on once at least one service is connected to the resource. Together with the status, it controls whether bookings are possible on this resource.

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Real-world examples

You offer classes and want to show the trainer and room as additional information, without them being separately bookable or counting towards billing.
1

Set the class resource to Live for booking

Set the Status of the class resource to Live for booking. Make sure Bookings enabled is active in the resource’s Booking options or Services tab.
2

Set the trainer resource to Live for viewing

Set the Status of the trainer resource to Live for viewing. Booking is disabled automatically.
3

Set the room resource to Live for viewing

Set the Status of the room resource to Live for viewing.
4

Review the result

Customers see the class, trainer, and room on the booking page. Only the class is bookable and counts towards billing. Trainer and room are free.
You want to prepare and test a new resource before it is published.
1

Create a new resource

Create a new resource with the settings you want.
2

Set the status to Internal for setup

Set the Status to Internal for setup. The resource is visible only to admins, not bookable, and free.
3

Run setup and testing

Configure schedules, services, and other settings. Only admins can see and edit the resource in the admin area.
4

Go live when finished

When the setup is complete, change the status to Live for booking to make the resource available to customers.

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FAQ

Yes. The previous statuses were renamed automatically: “Active” is now “Live” and “Inactive” is now “Internal”. Your existing configuration is preserved.
No. Only resources with booking enabled (status “Live for booking” or “Internal for booking”) count towards billing. All other statuses are free.
Yes. Even when booking is disabled, you can create blockers manually or manage them via calendar sync.
Archived resources are visible neither to admins in the default view nor to end users. They are not bookable and do not count towards billing.

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Troubleshooting

The resource probably has the status “Internal for setup”, “Internal for booking”, or “Archived”. Only resources with the “Live” prefix are visible to end users. Set the status in the resources table or in the resource’s page header to “Live for booking” or “Live for viewing”.
The status is set to “Live for viewing”, or the “Bookings enabled” switch is off. Check both: set the status to “Live for booking” and make sure “Bookings enabled” is active in the resource’s Booking options or Services tab. If the switch is grayed out, first connect at least one service to the resource.
This should not happen. Check whether the status was really saved correctly and “Internal for booking” is not selected by mistake. With “Internal for booking”, the resource counts towards billing, with “Internal for setup” it does not.