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As an admin you receive notifications when something relevant happens in your organization: new orders, requests, subscription events, notes, or integration errors. Each admin has their own settings. With admin notifications in anny you can:
  • choose which events notify you
  • choose per event whether you are notified by Email, In-app, or Push
  • limit notifications to specific resources or subscription plans
  • as Super Admin set the same options for other admins
This article is for admins who manage their own inbox, and for Super Admins who do it for the team.

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Typical use cases

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How admin notifications work

The settings belong to the person in the organization, not to the account as a whole. Two paths lead to the same settings:
  • Your profile: Under Profile & Notifications, in the Notifications section, you change only your own settings.
  • User management: As Super Admin you open Manage notifications via the three dots and set the values for someone else. Here you also get All notifications.
In both cases, anny saves each change immediately. The notifications are grouped into sections (for example Bookings, Subscriptions, Available dates, Payments, Integrations, Activity). In each row you tick the channels Email, In-app, and Push. If no channel is ticked, the notification is off. Enable all or Disable all switches a whole section. Under Relevant resources (placeholder All resources) you filter booking notifications. If subscriptions are active, you also filter subscription notifications via Subscription plans. For New orders, Canceled orders, Requested bookings, and Updated bookings you can also set Notify for: All, or only bookings In the next X days. New package sales does not have this limit.

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Set your own notifications

1

Open your profile

Click your avatar in the top right and select Profile & Notifications. Scroll to the Notifications section.
2

Choose categories and channels

Go through the sections and tick or untick Email, In-app, and Push. Under Relevant resources you can pick individual resources. If the Subscriptions and memberships app is active, the Subscriptions section appears as well, with the Subscription plans selector.
3

Enable browser notifications (optional)

Push notifications reach you in the anny app. To also receive them in your browser, click Enable browser notifications.
As soon as a setting is changed, anny stores it for you. From then on you only receive the notifications you turned on.
Notifications section on the profile: Email, In-app and Push channels, with Requested bookings on.

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Set notifications for other admins

You see Manage notifications when you are allowed to update the organization. For the standard roles, Super Admin has that right. Other admins only set their own profile.
1

Open user management

In the sidebar, open Account → Admin users. You land on Admin User management on Active users.
2

Open the person's menu

In the row of the admin you want, click the three dots and select Manage notifications.
3

Set the options

The Notification settings dialog shows which notifications this person receives. All notifications switches every visible category on all channels at once. After that you can adjust individual checkboxes and Relevant resources.
4

Close the dialog

Every change is saved immediately. Click Close when you are done.
The new values apply for that person right away. They see the same settings under Profile & Notifications.
Active users with the three-dot menu open: the arrow goes from Manage notifications to the Notification settings dialog for another admin.

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Settings and options

The settings in the dialog match those under Profile & Notifications. In addition, the dialog has All notifications.

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Limitations

  • Manage notifications appears only if you can update the organization. The standard Admin role does not have that right.
  • You cannot edit admins of another organization.
  • All notifications exists only in the dialog for other users, not under Profile & Notifications.
  • The Subscriptions section is missing if the Subscriptions and memberships app is off. The AI section is missing without anny AI Agents.
  • The Notify for lead time applies only to the four booking categories above, not to package sales, subscriptions, dates, payments, integrations, activity, or AI.
  • These settings control notifications to admins. Extra copy in customer emails lives under Configure Notifications. SMS, WhatsApp, and Telegram live under Mobile Notifications.

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FAQ

Yes, if you can update the organization (standard role Super Admin). Open Account → Admin users, click the three dots in that person’s row, and select Manage notifications.
The master toggle exists only in the Notification settings dialog when you edit someone else’s settings. For yourself you switch the categories one by one, or per section with Enable all, under Profile & Notifications.
Then there is no filter. You receive the booking notifications you turned on for every resource in the organization.
No. Here you decide which notifications admins get. Under Account → Settings → General, in the Shop settings section, you add extra text to emails to customers. See Configure Notifications.
No. They see the new values in their profile, but they do not get a separate message about it.

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Troubleshooting

You lack the right to update the organization. The standard Admin role does not have it, Super Admin does. In that case only set your own profile under Profile & Notifications, or ask someone with Super Admin.
The section appears only if the Subscriptions and memberships app is active on your account (Account → Apps & Integrations → anny Apps). Without it there are no subscription categories and no Subscription plans selector.
Check that the Push channel is ticked for the category, and click Enable browser notifications under Profile & Notifications. If you see the notice that browser notifications are blocked, allow them in your browser settings.