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With this guide, you set up a Check-In terminal that scans bookings via QR code, registers visitors and optionally prints badges. In the end, your terminal is ready to use and connected to your resources.

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Set up a Check-In terminal

1

Download the app

Download the anny Check-In app from the App Store (iOS) or Google Play (Android) to your tablet.
2

Pair the display

Open the app on the tablet. On first launch, a 6-digit code is shown. In parallel, open your anny admin area in the browser, navigate to Displays in the left navigation bar and click Pair Display App in the top right. Enter the 6-digit code.
3

Choose the mode

Open the paired display under Displays in the admin area and choose the appropriate mode (see the table below).
4

Assign resource(s)

Select one or more resources for the display. Make sure that Check-In is enabled for the selected resources under Resource → Check-In and that the availability is set to Multiple availability.
5

Configure language and time zone

In the general display settings, set the correct time zone and choose one or more supported languages.
6

Customize the design (optional)

Under Start screen and Design, adjust the welcome text, logo, background image/color and accent colors to match your corporate design.
7

Set up a printer (optional)

Connect a printer via Bluetooth through the tablet settings. In the app, under Settings → Printer, select the connected device and the label type. Under the resource assignment, create a badge template (see the section below).
8

Test

Run a test check-in: create a booking for an assigned resource and scan the QR code ticket at the terminal. Check whether the check-in is shown as successful.
Multiple terminals can be connected to the same resource. This way you can run, for example, 3 Check-In terminals in parallel when demand is high.

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Use case: Safety briefing at check-in

A typical setup: guests complete a safety briefing at the terminal, not during booking. The briefing is a legal document with an embedded video. The guest must start the video before check-in can finish.
1

Create the safety document

In the booking option under Forms → Legal documents, create a document (for example “Safety briefing”). Embed your briefing video (YouTube, Vimeo or Loom) and any photos of routes or emergency exits. Choose checkbox or digital signature.
2

Collect it at check-in

Set the collection time to Later (at check-in). The document does not appear at checkout.
3

Guest scans at the terminal

The first scan returns that further details are required. The document opens on screen with the video poster (16:9 thumbnail and play button).
4

Start the video

The guest taps play and starts the video. Check-in stays blocked until the video has been started.
5

Confirm and complete

After the video has been started, the guest confirms the document (checkbox or signature). The terminal submits the details and completes the check-in. The signed PDF keeps the photos and a play-button poster plus the clickable watch URL.
The same delayed collection works for custom forms without a video. Devices that cannot show the dynamic form cannot finish check-in for those bookings until the details are collected on a capable client (for example the Check-In app or admin check-in). See Check-In & Check-Out for the delayed form setting. Native apps that render the same HTML should follow Rich Content Media: do not enable confirm or check-in until every embedded video has been started.

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Available modes

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Create a badge template (optional)

If you want to print a badge, label or ticket at check-in, create a template:
  1. In the display’s resource assignment, go to Select and create a new template.
  2. Choose the format (recommended: “visitor badge upright 60x86” or “visitor badge horizontal 86x60”).
  3. Add text fields with variables (e.g. #FirstName, #LastName, #Company, #StartTime).
  4. Optional: add a logo, a QR code (for check-out) or shapes.
  5. Save the template.
Available variables: booking number, ticket code, start date, start time, end date, end time, check-in time, creation date, description, duration, price, resource, service, host name, full name, first name, last name, email, company, mobile number, street and house number, postal code, city.
Make sure that fields used as a variable on the badge are configured as required fields in the checkout. Otherwise the field stays empty on the badge.

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Check the result

Your terminal is set up successfully when the start screen is shown, a test scan confirms the check-in and (if configured) a badge is printed.

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FAQ

The PIN is in the admin area under Displays in the top right of the display settings. It is requested when you first open the settings on the tablet.
Yes. You can adjust all design settings (colors, logo, background) at any time in the admin area under the respective display. The changes are transferred to the terminal immediately.
The built-in tablet camera or an external scanner in HID mode (USB). You can set the scanner position in the settings.
Yes. Store multiple languages in the display settings and choose a default language. Customers can then switch the language themselves at the terminal.
If the booking option collects a legal document Later (at check-in) with an embedded video, the guest must start the video before they can confirm and complete check-in. Also check that Check-In is enabled for the resource and that the booking is in the valid check-in window.

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Troubleshooting

Make sure the tablet has an internet connection and the code is still valid. For anny.eu or on-prem: check whether the correct Data Host Region is selected in the app.
Check the Bluetooth connection in the tablet settings. Make sure the correct printer and label type are selected in the app under Settings. For continuous labels, the type must be set to the width (e.g. B29).
Check whether Check-In is enabled for the assigned resource (Resource → Check-In) and whether the booking falls within the valid check-in period.