Skip to main content
anny Video Calls is anny’s native video feature. With it you create, start, and run video meetings directly in anny, without an external tool and without an extra account. Planning, booking, and running an appointment all stay on one platform. With anny Video Calls you can, inside anny:
  • Automatically create video meetings for your bookings
  • Start and run meetings entirely within anny
  • Run appointments without switching tools and without extra licenses
The integration fits if you want to run consultations, conversations, or appointments by video directly from anny, without switching to an external video tool.
anny Video Calls is currently a beta feature. The integration appears under Integrations → anny Video Calls as soon as it is enabled for your organization.

​
Typical use cases

​
How anny Video Calls works

anny Video Calls is built into anny natively. No external account and no separate sign-in is needed, neither for you nor for participants. The video meetings are created and held within anny. You control which appointments get a video call through meeting rules. A meeting rule links a resource with one or more booking options. If you make no selection, the rule applies to All booking options. You can create exactly one rule per resource. A rule on a parent resource also applies to bookings of its sub-resources. The video call is created as soon as a matching booking is confirmed. Booking requests get their video call only once they are accepted. If a booking is cancelled or declined, anny deletes the video call and the link becomes invalid. If only the time shifts, the link stays the same. For recurring bookings, each appointment gets its own video call. Customers find the link as a Join video call button on their booking page, in the confirmation email, and in the calendar entry. As an admin, you join via the booking details: there anny shows the note “This booking contains a video call.” and you start the meeting as moderator via Join video call.

​
Set up anny Video Calls

​
Requirements

Before you set up anny Video Calls, make sure you have the following:
  • A suitable role or permission in anny to manage integrations
  • At least one resource and one booking option you want to link with video calls

​
Set up the connection

1

Open the integration

Open Integrations → anny Video Calls. Leave the integration deactivated for now: you can only edit meeting rules while the toggle is off.
2

Add a meeting rule

Click Add, choose the resource, and then one or more booking options. Without a selection, the rule applies to All booking options. Save with Confirm.
3

Activate the integration

Activate the integration via the toggle in the top right.
4

Check the connection

The new meeting rule appears under Meeting rules. From now on, a video call is created automatically for matching confirmed bookings.
Once the integration is active and a meeting rule exists, matching confirmed bookings automatically get an anny video call.
If you make no selection for the booking options, every appointment for the resource takes place by video. For individual formats, select the matching booking options instead. If you want to change rules later, deactivate the integration briefly via the toggle first.

​
Disconnecting

If you deactivate the integration, anny no longer creates new video calls and existing meeting links stop working temporarily. After you reactivate it, they work again. When you delete it, all meeting rules are removed permanently and already created meeting links stay invalid for good.
You can do both under Integrations: deactivate via the toggle in the top right, delete via the three dots → Delete.

​
FAQ

No. The video call takes place directly in anny. Participants need no account of their own and no extra tool.
For all confirmed bookings that match an active meeting rule. A meeting rule links a resource with one or more booking options (without a selection: all). Booking requests get their video call as soon as you accept them.
Yes, for each resource you can create its own meeting rule via Add. Exactly one rule is possible per resource. You select multiple booking options of the same resource within that one rule.
No external video tool licenses and no extra accounts are needed, for you or your participants. anny Video Calls runs directly in anny.

​
Troubleshooting

Usually no matching meeting rule is active or the booking is not yet confirmed. Check under Integrations → anny Video Calls whether the integration is activated and a meeting rule covers the booked resource and booking option. Booking requests get their video call only once accepted; a customer must also be assigned to the booking.
Usually the integration is still active or a rule already exists for the resource. Deactivate the integration via the toggle and edit the resource’s existing rule instead of creating a second one. The booking options are optional: without a selection, the rule applies to all.
Usually the integration is deactivated or the booking was cancelled. Check whether the integration is active under Integrations → anny Video Calls and whether the booking is still confirmed. For cancelled or declined bookings, anny deletes the video call.