- Automatically link subscription requests to an identity check
- View the verification status directly on the customer and subscription page
- Only approve subscription requests after a successful risk assessment
Available from the Essential plan. The “Subscriptions & Memberships” feature must be activated under Account → Apps & Integrations → anny Apps.
Typical use cases
How the Regpit connection works
Authentication happens via a technical Regpit user account. In anny, you enter the Tenant ID, Email, and Password and verify the connection. Then, in anny, you generate a webhook configuration and forward it to your contact at Regpit. Through this configuration, Regpit reports its results back to anny. Before the check starts, you choose a verification strategy: Verification before subscription start (the subscription stays a request until the check succeeds) or Verification after subscription start (the subscription starts immediately, the check runs afterwards within a deadline). Once the connection is in place, anny and Regpit communicate via webhook:
The flow in detail (mode Verification before subscription start):
- A customer submits a subscription request for a plan with an active Regpit connection.
- anny automatically creates a case in Regpit and prompts the customer by email to verify.
- anny transmits the existing customer and company data to Regpit, where the identity check runs via a video process.
- Regpit assesses the overall risk and returns the result to anny via webhook.
- If the risk is at most at the defined maximum risk level and all data is present, the subscription request is confirmed.
- If the risk is higher or information is missing, the request remains unconfirmed.
Connect Regpit
Prerequisites
Before you connect Regpit, make sure you have the following:- A technical Regpit user account with Tenant ID, Email, and Password
- A contact at Regpit who can receive the webhook configuration
- At least one subscription plan in anny that requires an identity check
- Admin rights in anny
Set up the connection
1
Authenticate
In the sidebar, open Account → Apps & Integrations, choose the Regpit tile under All Apps and Integrations, and click Set up. Enter the Tenant ID, Email, and Password of your technical Regpit account and click Verify authentication.
2
Create the webhook configuration
Create the webhook configuration and share the values with Regpit:
- Click Generate webhook configuration.
- Copy the created values (Webhook URL, Tenant ID, Webhook token, and User email) via Copy all to clipboard.
- Forward the values to your contact at Regpit, so Regpit can set up the webhook on their side.
- Click Test webhook connection. anny checks whether a test message arrives from Regpit. Without a successful test, the integration cannot be activated.
3
Choose a verification strategy
Open the verification settings and choose the verification strategy: Verification before subscription start or Verification after subscription start. For “after subscription start”, you additionally set the verification deadline (days) and decide whether the subscription is cancelled after the deadline passes if verification is incomplete.
4
Connect a subscription plan
In the Regpit settings area, click Add. In the Add Regpit connection dialog, choose the subscription plan and the maximum risk level to confirm. Optionally, activate Exclude natural persons from verification, so private individuals without a company are not checked.
5
Activate the integration
Activate the integration via the toggle in the top right. After that, new subscription requests for the connected plans are automatically forwarded to Regpit. You can recognize the active check by the verification component on the customer page and the subscription page.
Limitations
The Regpit integration does not support:- Individual bookings or orders: The check is tied exclusively to subscription requests.
- Automatic rejection when the risk is too high: In the mode Verification before subscription start, a request remains unconfirmed instead of being rejected automatically. In the mode Verification after subscription start, anny cancels the subscription automatically if the check fails or the verification deadline passes.
- Self-service activation: The webhook configuration must be passed to Regpit manually.
Disconnect
You can do both in the integration under Account → Apps & Integrations → Your apps: deactivate via the toggle in the page header, delete via the three dots → Delete.FAQ
Does every subscription request have to go through Regpit?
Does every subscription request have to go through Regpit?
No. The check only affects subscription plans you have explicitly assigned the Regpit connection to. All other plans remain unaffected.
Where do I see the current status of the check?
Where do I see the current status of the check?
On the customer page and on the subscription page, a dedicated component shows the verification status: whether the check is running, completed, or data is missing.
What happens if the risk is too high?
What happens if the risk is too high?
In the mode Verification before subscription start, the subscription request remains unconfirmed. It is not automatically rejected or deleted; your team can review the case in Regpit and decide manually. In the mode Verification after subscription start, the subscription is already running; a failed check or a missed verification deadline cancels it.
What is the difference between verification before and after subscription start?
What is the difference between verification before and after subscription start?
With Verification before subscription start, the subscription stays a request and is only confirmed after a successful check with acceptable risk. With Verification after subscription start, the subscription starts immediately and the check runs afterwards within the verification deadline. You choose the strategy in the verification settings.
Are private individuals without a company also checked?
Are private individuals without a company also checked?
Only if you want them to be. If you activate Exclude natural persons from verification when connecting a plan, customers recognized as natural persons are not sent through the check for that plan.
Do admins additionally have to work in Regpit manually?
Do admins additionally have to work in Regpit manually?
The functional check flow runs through Regpit. Admins can view cases there and step in if needed. Approval in anny happens automatically when the conditions are met.
Troubleshooting
My customer did not receive a verification email
My customer did not receive a verification email
The notification system sends the email automatically as soon as the case is created in Regpit. Check the customer’s spam folder. If the problem persists, contact anny support, as it may be a webhook timing issue.
The verification is complete, but the subscription request stays unconfirmed
The verification is complete, but the subscription request stays unconfirmed
In Regpit, check whether the case was actually completed with an approvable result. If the overall risk is above the defined threshold, the request deliberately stays unconfirmed. In addition, a webhook failure can mean the status was not updated in anny. In that case, contact anny support.
Customers keep receiving verification reminders after a successful check
Customers keep receiving verification reminders after a successful check
This can happen when the final webhook from Regpit did not arrive at anny and the status got stuck on “pending”. Re-trigger the check via the Re-trigger identity verifications action in the rule table, so anny catches up with the current status from Regpit. If the problem persists, contact anny support.