This feature allows you to manage subscriptions including payment processing and billing. Subscribers can get special conditions through Communities.

Advantages of Subscriptions and Memberships

Feature Activation

Create and Use the Subscription Plan

FAQs Subscription Plans

Subscription Management

Good to know

Through subscriptions and memberships you can, among other things.

Pro tip: You can use the Subscriptions and Memberships feature with the activation of Online Payment and from the Essantial plan at no extra cost.

Create plans that your customers can subscribe to. Plans are billed on a regular basis and can grant access to selected communities.

Creating a subscription plan is possible in five steps:

If you can't create a subscription plan group or make a subscription plan live, please upgrade your anny plan. For the feature, you will need at least the Essential plan & online payment activation.

Pro-Tip: When you edit your subscription plan you will always see a preview on the right how it will look for your members on the anny booking page.

Under the General information of your subscription plan, you can customize all factors of your subscription (e.g. description, scope, price, duration, cancellation conditions, etc.). Here you can also activate if this plan should be automatically renewed for your members or if a confirmation is required.
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Pro Tip: By enabling manual confirmationyou can control who is allowed to use a particular subscription plan.

You can also link a subscription plan to a community. This way, each subscriber is automatically added to the community you have designated. Once the subscription expires, the member is also automatically removed from the community.

Pro tip: Add optional exclusive booking options to communities to offer special conditions to subscribers.

Benefits can also be added to a subscription plan. This way, your members can see at a glance what benefits a particular plan brings him/her.

Example: You own a coworking space and could offer your members free participation in networking events or the mentoring program, for example.

Pro-Tip: In a specific subscription plan, you want to mark Benefits as unavailable? To do this, click on the desired benefit and click on the green check mark.

Under General information of a subscription plan, one can define the plan group. Within a plan group each member may have only one active subscription.

Pro tip: The order also determines whether an upgrade or a downgrade is performed.

In the case of an upgrade, the amount already paid will be charged proportionally. In case of a downgrade, the desired smaller subscription will be converted at the next possible billing date.

You have an overview of all your plans under Subscription plans. We recommend sorting them by price value (i.e. from the cheapest to the most expensive plan). The order can be changed by drag-drop.

You can also create multiple plan groups. Big advantage: it can be added to an existing subscription plan more plans from other group .

: You own a coworking space and selected members can use additionally to their Platinum Membership the subscription plan Spinning. The subscription plan Spinning is not assigned to the plan group Membership, but to the plan group Fitness. So it is possible as one customer to take out two subscriptions in your coworking .

Pro tip: If a person has subscriptions with you in two plan groups, there is, for example, separate billing and the subscriptions can be cancelled individually.

A customer has no online access or there are already existing contracts that you would like to digitize? As an administrator, you have the option of subscribing a person at any time.

A subscription can be set by the administrator in the admin area. Your customer will be informed by email about the new subscription and has the possibility to transfer this to his account to make changes independently.

Creating a subscription is possible in five steps:

Pro-Tip: If you are an administrator and you deposit a subscription for a person in the admin area of anny, no registration for this person is necessary via anny.

As an admin, do you want to receive only certain subscription notifications by email? In a few steps you can manage the subscription notifications:

You want to manually confirm a subscription plan as an administrator? Under Subscriptions -> Applied you will find an overview of all pending requests. By clicking on a name you can either confirm or decline the membership.

Pro tip: With the confirmation, the billing is also carried out at the same time.