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UTM Tracking

Create trackable URLs to measure which marketing channels generate bookings.

Lea Fendler avatar
Written by Lea Fendler
Updated this week

With UTM Link Tracking, you can see which channels and campaigns lead to bookings, subscriptions, or booking packages. This allows you to measure the performance of your marketing activities – without any additional tools.

Why UTM Tracking in anny is useful

If you link your booking page via external channels such as newsletters, social media, ads, or partners, you usually want to know:

  • Which source generates the most bookings?

  • Which campaign performs best?

  • Which partner referred which revenue?

With UTM Tracking, you can answer all of these questions – directly in anny.

Who is this feature for?

UTM Tracking is especially useful for:

  • Marketing teams analyzing campaign performance (newsletter, ads, blog, social media)

  • Sales or partner management teams who want to attribute bookings to specific partners (referral campaigns)

  • Organizations that want to track conversion data without relying on external tools


Set up UTM Tracking

You can generate a UTM link in the following areas:

Open the admin area and go to:

  • Account settings

  • Resource

  • Service

Then:

  1. Go to the Booking page tab

  2. Click Create tracking URL

    1. Choose a utm_source (platform such as TikTok, Instagram, newsletter, or a custom value)

    2. Define your utm_medium (the channel bringing traffic to your booking page, e.g. social, email, referral, cpc)

    3. Set a utm_campaign name (e.g. happy_2026)

The URL is generated using either one or all of these three parameters and can now be copied and shared.

Note

  • Use consistent naming (e.g. all lowercase, no spaces)

  • Define clear naming conventions for source, medium, and campaign

Example

Channel

Example UTM parameters

Newsletter

utm_source=newsletter

utm_medium=email

utm_campaign=may24

Google Ads

utm_source=google

utm_medium=cpc

utm_campaign=search_brand

Instagram

utm_source=instagram

utm_medium=social

utm_campaign=event

Partner page

utm_source=partnerxy

utm_medium=referral

utm_campaign=launch


Attribution and Reporting

When is attribution stored?

  • A customer clicks on a UTM link

  • Bookings made within 14 days are attributed to that campaign

Reporting in tables and exports

UTM attribution is available in the following views and exports:

  • Bookings table / export

  • Subscriptions table / export

  • Booking packages table / export

Note: Advanced analysis in the Dashboard is coming soon.


Comparison with other conversion tracking methods

In addition to UTM Link Tracking, anny supports external tracking pixels. This allows you to send conversions (e.g. bookings or completed subscriptions) directly to ad platforms.

Tracking method

Goal / Platform

Supported in anny

Works in widget

Works without cookie consent

UTM Link Tracking

Measure source & campaign

✅ Yes

✅ Yes

✅ Yes

Meta Ads Tracking

Meta Pixel

✅ Yes

⚠️ Yes, via Offline Conversion API

⚠️ Yes, via Offline Conversion API

LinkedIn Ads Tracking

LinkedIn Insight Tag

✅ Yes

⚠️ Yes, via Offline Conversion API

⚠️ Yes, via Offline Conversion API

TikTok Ads Tracking

TikTok Pixel

✅ Yes

⚠️ Yes, via Offline Conversion API

⚠️ Yes, via Offline Conversion API

Google Ads & Google Analytics

Google Ads / GA4

✅ Yes

❌ No

❌ No


Tracking in widgets

For UTM Tracking to work in embedded widgets, the UTM parameters must be included in the URL where the widget is embedded.

Example

If your widget is embedded on https://my-website.com/booking, use the following campaign link:

https://my-website.com/booking?utm_source=google&utm_campaign=my_campaign

Important for redirects or internal links

If your campaign links to https://my-website.com and the customer navigates from there to the widget at https://my-website.com/booking, the UTM parameters must be preserved. Make sure your internal links or redirects do not drop the parameters.

❌ Incorrect:

https://my-website.com → https://my-website.com/booking

→ Parameters are lost → no attribution possible

✅ Correct:

https://my-website.com?utm_source=google&utm_campaign=my_campaign   →   https://my-website.com/booking?utm_source=google&utm_campaign=my_campaign


UTM parameters must be visible in the final URL before the widget loads – otherwise, anny cannot store attribution.


Good to Know

Set up tracking for:

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