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Groups organize the resources, services, products and booking bundles of your organization. You create each kind in its own list and then assign it on the record. Tags live on the same page. They mark records with a color instead of splitting them into sections.

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When to use groups

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Which groups exist

The Booking bundle groups section appears only when booking bundles are available in your account.

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Create groups

You maintain all four lists in one place.
1

Open Groups

In the sidebar, open Account and then Settings. Switch to the Groups tab.The lists sit one under the other. Tags is expanded first. Only one list is open at a time.
2

Expand a list

Click the list you want to edit, for example Resource groups.The rows of that list appear. The other lists collapse.
3

Create an entry

Click the add button below the list. The label depends on the list:
  • Resource groups: Add Group
  • Service groups: Add Service group
  • Product groups: Add Product group
  • Booking bundle groups: Add Booking bundle group
Enter the name under Name. For Booking bundle groups you can also set a Description. anny saves the row immediately.
Once the group is in the list, you can select it on the matching record.
Settings, Groups tab, with Resource groups expanded to Main studio and Team and the Add Group row

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Change names, sort and delete

  • Rename: Click the name in the row and change the text. Assigned records show the new name because they point at the group.
  • Change the order: Drag a row to the position you want. That is the order of this list. Product groups on the booking page follow the same order.
  • Delete: Click the three dots in the row, then Delete, and confirm the question.
When you delete a group, the records stay. anny only clears the assignment. Services, products and packages without a group appear on the booking page under Other. If you delete a resource group, anny also removes booking rules that applied only to that group.

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Assign a group

1

Open the record

Open the resource, service, product or booking bundle.In the details you find the Group field. It is optional.
2

Choose or create a group

Click Group. Pick an existing group or type a new name to create one.The group appears in the field.
3

Save

Click Save.An assignment in the details applies only after you save. In the Resources and Services tables, anny saves a change in the row immediately.
In the resources table you cannot change the group of a child resource in the row. The hint reads Set on the parent resource.

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Groups on the booking page

Customers see group names as sections of the booking page. Empty groups stay hidden.
  • Services: Each service group with at least one bookable service becomes a section. Services without a group appear under Other.
  • Products: Product groups structure the Products tab in the order of the list under Groups. Products without a group appear under Other.
  • Packages & vouchers: A booking bundle group appears once at least one package in it is live. Packages without a group appear under Other. Learn more in Booking packages & codes.
Resource groups are not sections of the public resources list. You use them in the admin area, for example in the Groups filter of bookings.

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Who can manage groups

  • You can create, rename, sort and delete resource groups, product groups and booking bundle groups when you are allowed to create or edit resources.
  • You can manage service groups when you are allowed to create or edit services.
Without that permission the list is read-only. There is no row to add an entry, no Delete, and the name cannot be changed. You set these permissions under Admin users. Learn more in Roles and permissions.

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Limitations

  • The order you drag applies to the list under Groups. On the booking page, product groups follow that order.
  • Resource groups do not structure the public resources list.
  • A plan has its own Group field. Those plan groups are not on the Groups page. A customer can start only one subscription per plan group.
  • Booking bundle groups are missing when booking bundles are not available for the account.
  • You can enter a description only for Booking bundle groups. The other three lists have only the Name column.

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FAQ

No. Resource groups are for your team: to filter bookings and as a restriction in booking rules. On the booking page, customers see the names of service groups, product groups and booking bundle groups, each as a section.
The records stay. They no longer have the group. On the booking page, services, products and packages move to the Other section. Booking rules that applied only to the deleted resource group are removed.
No. A new row under Groups is saved immediately. You save an assignment in a record’s details with Save. In the Resources and Services tables, the row saves immediately.
The section is called Resource groups. The button below it creates a group and is labeled Add Group. For service groups it is Add Service group.
Yes. The records point at the group. After you rename it, they show the new name.

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Troubleshooting

You are missing permission to create or edit resources or services. Ask someone with admin rights to create the group or to give you the permission. Without it, the list is read-only.
The section appears only when something in it can be booked: a bookable service, a visible product or a live package. Empty groups stay hidden. Check that the record is assigned to the group and, in the details, saved with Save.
The section appears only when booking bundles are available for your account. Without them, this list is not under Groups.