With Series bookings, you can set up offers where multiple related dates are booked as one package. You manage the individual dates in your resource availability, assign them to a series when needed, and let customers or employees choose the right series directly during booking.
This is especially useful for providers who run recurring courses, training programs, or workshops and want to manage multiple series, date changes, and optional drop-ins in one central place.
Who is this feature for?
This feature is designed for admins and providers who want to sell offers with multiple connected dates as one package.
Typical use cases:
language courses with 6 or 12 fixed sessions
sports classes with sessions that build on each other
driving school courses with clearly defined date sequences
workshop series with multiple sessions per booking
course setups where full series and individual drop-ins should be possible in parallel
What changes with this feature?
From your customers’ perspective
Customers choose a specific series from a dropdown during booking.
Once booked, all dates in that series are booked together as one package.
If you offer multiple series within the same resource, customers can simply choose the right one.
Depending on your setup, this works both on public booking pages and in restricted booking flows such as communities.
Individual open dates can still be offered as drop-ins if your configuration allows it.
From an admin perspective
You manage the actual series dates centrally in the resource availability.
You can optionally assign individual available dates to a series.
You can create and manage multiple series within the same resource.
Changes such as rescheduling or canceling individual dates are handled centrally where the availability is maintained.
Additional provided resources such as trainers, coaches, or rooms can be linked directly on date level.
Important: The booking option must use the Series mode. The actual dates and series assignments are maintained in the resource availability.
Where can you find this feature in anny?
You set up booking series through the combination of a booking option and a resource:
Open the relevant resource.
Open the connected booking option or service.
Set the mode to Series.
Go back to the resource availability.
Create the individual dates there and assign them to a series when needed.
Requirements and dependencies:
The resource already exists.
A matching booking option or service is linked to the resource.
The booking option is set to Series mode.
The dates are maintained in the resource availability.
If needed, additional provided resources such as rooms or trainers already exist in your setup.
Important: If no dates are maintained in the availability, no selectable series will appear during booking.
How the logic works
The booking option still defines that the setup is a series booking.
The resource availability defines which specific dates can be booked.
Each date can optionally be assigned to a series.
During booking, the series appears as a selectable option so customers can book the right date package.
Changes to individual dates are managed centrally in the same place where the availability is maintained.
If extra resources are attached to individual dates, they are also managed on slot level.
Practical example: 8-Week Course with a Series and Additional Drop-In Sessions
Goal: You want to sell an 8-week yoga course as a package while also making any remaining spots available for individual drop-in sessions.
Create the “Yoga Course” resource.
Link the appropriate booking option in Series mode.
In the availability settings, enter six related sessions, each on Wednesdays from 2:00 PM to 9:00 PM.
Assign these six sessions to the March 2026 series.
If necessary, specify additional resources for individual sessions, such as instructor Lea Sommer or Studio 2.
Check your configuration to ensure that individual open slots can also be used for drop-in bookings.
Test the booking process from the customer’s perspective.
Customers book the series as a package or, depending on the configuration, also see individual open dates. As an admin, you should carefully check which dates belong to the series and which are intentionally kept available separately for drop-ins.
Customers can book the full series as one package or, depending on your setup, see individual open dates as separate drop-ins. As an admin, you should clearly define which dates belong to the series and which are intentionally left available as single dates.
Cancellation of a Booking Series
There are 3 options to cancel a Booking Series:
Cancel a single appointment | Only one specific appointment in the series will be canceled without affecting the rest of the appointments. |
Cancel the current and all following appointments | Cancel a specific, and all subsequent appointments. |
Cancel the entire series | The only option where the cancellation conditions are applied |
When is this feature useful?
Series bookings is especially useful,
when you want to offer recurring course cycles or workshop series as one bookable package,
when you want to reschedule or cancel individual dates within a series centrally,
when you want to offer multiple series within the same resource in parallel,
when you want to support both public and restricted booking contexts with the same core logic,
when you want to combine full series and individual drop-ins in one setup.
If you want to offer several connected dates as one structured package instead of separate single bookings, this feature is usually the right fit.
FAQ
Where do I maintain the dates of a series?
You maintain the actual dates in the resource availability. There, you can also assign individual slots directly to a series when needed.
Do I need a new booking option for every new series?
No. You create new series through new dates and series assignments within the same resource.
Can customers choose between multiple series?
Yes. If multiple series exist inside one resource, customers can choose the right one from the dropdown.
Can I link rooms or trainers to individual dates?
Yes. Additional provided resources can be maintained directly on the relevant available dates if your resource setup supports that.
Does this only work on public booking pages?
No. The logic is not limited to public booking pages. What matters is that the series is selectable in the relevant booking flow, which can also include restricted or internal booking scenarios depending on your setup.
Troubleshooting
Problem: Customers cannot see the expected series in the dropdown.
Check whether the dates have been created correctly in the availability and assigned to a series. Without a clear series assignment, the selection may not appear as expected during booking.
Problem: A new course cycle does not appear even though the booking option already exists.
Check whether the new dates were created in the resource and assigned to the correct series. Without available slots in the availability, no new selection can appear.
Problem: One individual date was rescheduled, but the result is unclear.
Check the change directly in the resource availability. This is the central place where date updates are maintained and kept in sync with bookings.
Problem: Drop-ins and full series do not behave as expected.
Check which dates were intentionally assigned to the series and which should remain available as single dates. In mixed setups, a clean split inside the availability logic is essential.