How It Works
Every request is classified along two dimensions:-
Identity — resolved from the access token:
- Admin — authenticated team member (via Admin API)
- Customer — authenticated end-user (via Customer API)
- Anonymous — no token provided (public endpoints)
-
Operation type:
- Reads —
GETrequests - Writes —
POST,PATCH,PUT,DELETErequests
- Reads —
Default Limits
Limits are configured per organization and may be adjusted upon request. The values below are the platform defaults.
Identical Request Guard
In addition to the per-identity limits above, the API enforces a duplicate request guard: at most 4 identical requests per second. Two requests are considered identical when they share the same HTTP method, path, query parameters, and JSON body. This prevents accidental request floods from retry loops or UI bugs without impacting normal usage.Response Headers
When a rate limit is exceeded, the API responds with HTTP status429 Too Many Requests:
Best Practices
1
Use Exponential Backoff
When you receive a
429 response, wait at least the number of seconds indicated by the Retry-After header before retrying. Increase the delay on subsequent retries.2
Avoid Duplicate Requests
Debounce user-triggered actions (e.g. save buttons) and deduplicate programmatic calls. The identical-request guard will block rapid-fire duplicates.
3
Use Sparse Fieldsets & Filters
Reduce the number of requests by fetching only the data you need. Use
fields[] and filter[] parameters to minimize round-trips — see JSON:API Conventions.4
Cache Where Possible
Cache responses for data that changes infrequently (e.g. resource lists, service configurations). This keeps you well within rate limits during normal operation.
Admin API vs. Customer API
The Admin API grants higher limits because admin integrations typically manage bulk operations (exports, calendar sync, multi-booking workflows). The Customer API is tuned for interactive end-user flows like searching availability and completing checkouts.
If your integration requires higher throughput, contact support@anny.co to discuss custom limits.