> ## Documentation Index > Fetch the complete documentation index at: https://docs.anny.co/llms.txt > Use this file to discover all available pages before exploring further. # Connect UniFi Network with anny > Give guests a WiFi voucher for every booking automatically with UniFi Network. With the UniFi Network integration, your guests automatically get a WiFi voucher for their booking. You don't have to create or hand out codes yourself. With UniFi Network you can do the following in anny: * link resources with one or more WiFi networks * set how long WiFi access lasts before and after the booking * limit the number of devices per voucher > [!NOTE] > > UniFi Network is not the same as the [UniFi](https://docs.anny.co/en/unifi.md) integration, which controls door locks with UniFi Access. UniFi Network grants WiFi access. > [!NOTE] > > Guest WiFi is included in the plans that also include [smart lock integrations](https://docs.anny.co/en/smart-locks-overview.md). During the pilot, only selected organizations see UniFi Network in the catalog. ## How the integration works anny creates one voucher per booking and UniFi site. The voucher applies to the access period: it starts the **Access before the booking** time before the booking starts and ends the **Access after the booking** time after the booking ends. | Event | What happens to the voucher | | - | - | | The access period starts | anny creates the voucher. | | The access period ends | anny deletes the voucher. | | The booking is cancelled | anny deletes the voucher right away. | | The booking date changes | A new code is created. | ## Connect UniFi Network ### Requirements Before you connect UniFi Network, make sure you have the following: * UniFi Network version 10.1 or newer * at least one WiFi network with a hotspot portal that accepts vouchers * an anny plan that includes smart lock integrations * at least one resource for the rule ### Set up the connection **1. Open the integration** In the sidebar, open **Account** → **Apps & Integrations**, choose the **UniFi Network** tile in the **Guest WiFi** category under **All Apps and Integrations**, and click **Set up**. **2. Choose a connection and authenticate** Under **Connection**, choose one of the two options: | Connection | When it fits | Fields | | - | - | - | | **Through UniFi Site Manager** | Your console has no public address. | **Console ID** and an **API key** from Site Manager | | **Directly to the console** | Your console is publicly reachable. | **Console address** and an **API key** from UniFi Network | The console ID is shown in your console's address on unifi.ui.com: `unifi.ui.com/consoles//…` Create the API key for Site Manager on unifi.ui.com under **Settings** → **API Keys**. For the direct connection, create it in UniFi Network under **Settings** → **Control Plane** → **Integrations**. **3. Add a rule** Add a rule under **Access through bookings**: 1. Click **Add**. 2. Select the resource. 3. Under **Select WiFi networks**, select one or more WiFi networks. 4. Set **Access before the booking** and **Access after the booking**. 5. Set **Devices per voucher**. **4. Check the connection** Create a test booking for the resource whose access period has not started yet, and check that the confirmation email contains the **Show WiFi code** button. ### Settings & options | Setting | Effect | Default | | - | - | - | | Resource | Triggers a voucher when booked. | – | | WiFi networks | Defines the WiFi networks the voucher applies to. | – | | Access before the booking | Defines how long before the booking starts the voucher is created. | 15 minutes | | Access after the booking | Defines how long after the booking ends the voucher is deleted. | 15 minutes | | Devices per voucher | Defines how many devices can connect with one voucher code. 0 means no limit. | 1 | ## What your guests see 1. The confirmation email contains the **Show WiFi code** button. It leads to the booking page. 2. The booking page shows when the code will appear. 3. Once the access period has started, the booking page shows the code with a copy button. If the access period has already started when the guest books, the code is in the confirmation email. ## Limitations The UniFi Network integration does not support: * memberships and community access, because a voucher needs an end date * WiFi networks without a hotspot portal that accepts vouchers * UniFi Network versions before 10.1 * editing an existing voucher * Cisco Meraki ## FAQ > [accordion] When do my guests get the code? > > The code appears on the booking page when the access period starts. If the period has already started when they book, the code is in the confirmation email. > [accordion] How many vouchers does anny create per booking? > > One voucher per booking and UniFi site. > [accordion] What happens if the date of a booking changes? > > A new code is created. Your guest finds the current code on the booking page. > [accordion] Is a guest offline as soon as the access period ends? > > That is not guaranteed. anny deletes the voucher at the end of the access period. A running session ends at the latest when the voucher's time limit runs out. ## Troubleshooting > [accordion] UniFi Network is missing from the catalog > > During the pilot, only selected organizations see the integration. Your plan also has to include smart lock integrations. > [accordion] The connection cannot be established > > Check that you are running UniFi Network 10.1 or newer and that the API key matches the connection you chose. If your console has no public address, connect it **Through UniFi Site Manager**. > [accordion] A WiFi network cannot be selected > > anny only lists WiFi networks with a hotspot portal that accepts vouchers. Check the settings of the network in UniFi Network. > [accordion] A guest does not see a code yet > > The code only appears when the access period starts. The booking page shows when that is. Also check that a rule connects the booked resource with a WiFi network. > [accordion] A code does not work > > Check whether the access period has started or already ended and whether the booking was cancelled. If the booking date changed, a new code applies. Your guest finds the current code on the booking page. > [accordion] Several devices cannot connect > > Check the **Devices per voucher** value in the rule. By default, one device can connect per voucher. > Important information for agents: > > **Classification:** UniFi Network (catalog category **Guest WiFi**) is separate from the **UniFi** integration (UniFi Access, door locks). Plan feature `integrations-guest-wifi`; during the pilot, only selected organizations see the tile. > > **UI path:** sidebar **Account** → **Apps & Integrations** (`/apps`) → **All Apps and Integrations** → **Guest WiFi** → **UniFi Network** → **Set up**. Fields: **Connection** (**Through UniFi Site Manager**: **Console ID**, **API key**; **Directly to the console**: **Console address**, **API key**). Rules under **Access through bookings**. > > **Not confirmed:** whether deleting a voucher disconnects a connected guest immediately is unverified. Do not promise it. What is certain: the session ends at the latest when the voucher's time limit runs out. This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.