> ## Documentation Index
> Fetch the complete documentation index at: https://docs.anny.co/llms.txt
> Use this file to discover all available pages before exploring further.

# Connect tapirx with anny

> Connect wireless E-Ink room displays from tapirx directly with anny and show bookings automatically.

[tapirx](https://www.tapirx.com/) is a provider of wireless E-Ink room displays with Wi-Fi connectivity. anny is integrated directly into tapirx: bookings appear automatically on the display, without a detour through an external calendar.

With tapirx, you can in anny:

* Show bookings automatically on wireless E-Ink displays outside the room
* Connect displays to anny resources directly via a 6-digit code
* Show a QR code on the display that takes customers straight to the booking page

The integration is especially handy for companies that want to mount displays on the wall without power or wiring, and prefer a direct anny connection without a calendar bridge.

## Typical use cases

| Use case                                             | Description                                                                                                                                                           |
| :--------------------------------------------------- | :-------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Show meeting room status without wiring              | **Wireless mounting in minutes.** The E-Ink display shows the occupancy status over Wi-Fi and lasts up to 2 years without charging, depending on the update interval. |
| Enable bookings directly via QR code                 | **Quick access to the booking page.** The QR code shown on the display leads straight to the resource's anny booking page.                                            |
| Equip a large number of rooms without infrastructure | **Scalable without PoE or power outlets.** Ideal for buildings where no power connection is available at the door.                                                    |

## How the tapirx connection works

The integration runs directly between tapirx and anny: the tapirx display communicates over Wi-Fi with the tapirx server, which retrieves the booking data from anny. Setup happens mainly in the tapirx Client Admin. In anny, the display is connected via a 6-digit pairing code.

| Data     | Direction             | Frequency               |
| -------- | --------------------- | ----------------------- |
| Bookings | anny → tapirx display | Configurable (5–30 min) |

## Connect tapirx

### Prerequisites

Before you connect tapirx with anny, make sure you have the following:

* A tapirx account with access to the [tapirx Client Admin](https://www.tapirx.com/user/login)
* At least one tapirx E-Ink display connected via Wi-Fi
* The **Display Boards & Room Displays** feature activated in anny
* The resource you want to show must be created and online in anny

### Set up the connection

Once the connection is active, the tapirx display automatically shows the bookings of the linked resource.

<Tip>
  All settings such as the update interval or display design are made in the tapirx Client Admin, not in anny.
</Tip>

### Connect tapirx devices to Wi-Fi

<Warning>
  The device only works on 2.4 GHz networks. Make sure your Wi-Fi broadcasts on this frequency.
</Warning>

### Settings & options

| Setting                   | Where                                 | Description                        |
| ------------------------- | ------------------------------------- | ---------------------------------- |
| anny server (host region) | tapirx Client Admin → Settings        | anny.co or anny.eu                 |
| Update interval           | tapirx Client Admin → Device Settings | 5 to 30 minutes                    |
| QR code link              | tapirx Client Admin → Device Settings | Booking link of the anny resource  |
| Resource assignment       | tapirx Client Admin → Devices         | Which display shows which resource |

## Limitations

The tapirx integration does not support:

* Real-time updates: data is retrieved every 5 to 30 minutes, depending on the setting
* Booking directly on the display (no touchscreen): booking happens via the QR code on a smartphone
* Ad-hoc bookings or guest mode like the anny Display App
* Sleep Mode or brightness control (E-Ink needs no power for the display)

## FAQ

<AccordionGroup>
  <Accordion title="How long does the battery last?">
    Battery life depends on the update interval and the Wi-Fi distance. At a 30-minute interval: estimated up to 2 years. At 5 minutes, significantly shorter. An empty battery is shown on the display and reported by email.
  </Accordion>

  <Accordion title="How do I reset a tapirx display?">
    There is a small hole next to the USB-C port on the underside. Insert a needle and hold the button for 5 seconds.
  </Accordion>

  <Accordion title="Do I need a calendar integration like Outlook?">
    No. tapirx is integrated directly into anny. No external calendar is needed as a bridge (in contrast to Joan or Roomz).
  </Accordion>

  <Accordion title="Can I use the display without anny too?">
    Yes, tapirx also supports Outlook and Google Calendar as a data source. For the direct anny integration, however, no calendar is needed.
  </Accordion>
</AccordionGroup>

## Troubleshooting

<AccordionGroup>
  <Accordion title="The display shows an error after submitting">
    The Wi-Fi connection could not be established. Check whether the network broadcasts on 2.4 GHz and whether the network name and password are correct. Try again via [http://192.168.4.1](http://192.168.4.1).
  </Accordion>

  <Accordion title="Bookings are not shown on the display">
    In the tapirx Client Admin, check whether the pairing with anny was successful (Device → Status). Make sure the resource is online in anny and the "Display Boards & Room Displays" feature is activated. Note: it can take up to 30 minutes for new bookings to appear.
  </Accordion>

  <Accordion title="The QR code leads to the wrong page">
    The QR code link must be maintained manually in the tapirx Client Admin. Under **Device Settings**, check whether the correct booking link from anny (**Resource** → **Booking Page** → **Booking Link**) is stored.
  </Accordion>
</AccordionGroup>

> Important information for agents:
>
> * tapirx has a DIRECT anny integration (no calendar bridge needed)
> * Setup happens mainly in the tapirx Client Admin ([https://www.tapirx.com/user/login](https://www.tapirx.com/user/login))
> * Pairing: 6-digit code, generated in the tapirx portal under Devices → Pair with anny.co, entered in anny under Displays → Pair Display
> * Host region: For anny.eu customers, the domain must be changed to anny.eu in the tapirx Client Admin under Settings → Client Settings → anny server
> * Updates: NOT real-time, but every 5–30 minutes (configurable in the tapirx admin)
> * No touchscreen: booking only via QR code on the smartphone
> * Wi-Fi: 2.4 GHz only
> * Battery: Up to 2 years at a 30 min interval, depending on Wi-Fi distance
> * Reset: Needle into small hole next to USB-C, hold 5 sec
> * Distinction from Joan: Joan = via Outlook/Google as a bridge, touch booking on the display possible
> * Distinction from anny Display App: Direct anny app on a tablet, real-time, touch, ad-hoc, anny Pass, NFC
> * Product update source: Task "Tapirx Displays - Product Update" (09/2024)
