> ## Documentation Index
> Fetch the complete documentation index at: https://docs.anny.co/llms.txt
> Use this file to discover all available pages before exploring further.

# About Recurring Bookings

> Create recurring appointments automatically as a series, check availability per date, and bill correctly.

With recurring bookings, you create an appointment once that repeats automatically at a fixed rhythm. anny turns this into a series with an anchor booking and individual follow-up appointments, checks each appointment for availability, and applies all booking details such as add-ons, additional resources, and price calculation to every single appointment.

<Info>
  The **Allow recurring bookings** toggle must be activated in the advanced settings of the booking option.
</Info>

## How does a recurring booking work?

anny distinguishes two types of appointment series:

| Type                                      | Description                                                    | Example                                    |
| ----------------------------------------- | -------------------------------------------------------------- | ------------------------------------------ |
| Fixed appointment series (booking series) | Appointments are predefined on the offer and booked as a block | 8-week course with fixed dates             |
| Recurring booking                         | Customers define a repetition rule themselves                  | "Every Tuesday, until the end of the year" |

This article covers **recurring bookings** only, where customers set a rhythm themselves. For fixed appointment series with predefined dates, see [Booking Series](/en/booking-series).

With a recurring booking, there is an anchor booking that carries the price and the repetition rule, plus one separate appointment per repetition. Each appointment is a standalone booking in the calendar.

### The repetition rule

On the booking page, customers set the following parameters:

* **Frequency**: daily, weekly, or monthly
* **Interval**: for example every week, every 2nd week, every 3rd month
* **Days**: weekdays (for example Monday + Wednesday), day of the month (for example "always on the 11th"), or pattern (for example "every 2nd Tuesday of the month")
* **Appointment duration**: duration of each individual appointment
* **End condition**: end date or unlimited duration

anny automatically translates the settings into a readable sentence (for example "Every 2 weeks on Monday"), which is shown to customers on the booking page.

<Warning>
  An unlimited series is only possible with pay-later. With immediate payment or prepayment, an end date is required.
</Warning>

### What is applied per appointment

Each appointment in the series is a full booking and contains:

* Resource, time range, customer, and price
* Additional options and add-ons
* Additional resources (for example equipment booked alongside)
* Quota consumption (deducted appointment by appointment)
* Price calculation including discounts and price adjustments
* Notes, description, and customer notes from the anchor appointment

<Tip>
  Add-ons and extra resources only need to be set once and then automatically apply to all appointments in the series.
</Tip>

### Availability check and preview

Before booking, anny checks each individual appointment for availability. The preview shows:

* A list of all appointments with date and time
* The availability status per appointment
* A summary such as "12 of 15 appointments available"

Unavailable appointments are not booked. All other available appointments in the series are booked anyway.

### Billing

The billing model is set by the admin in the **Payments** tab of the booking option. For payment by invoice, you can choose the **payment mode for recurring bookings**:

| Model           | Description                              |
| --------------- | ---------------------------------------- |
| All upfront     | Combined invoice across all appointments |
| Per appointment | Separate invoice per appointment         |

With "Per appointment", only the next upcoming appointment is billed, not the entire series at once.

### Manage a series

Existing series can be adjusted afterwards (for example end date, weekdays). anny reconciles automatically: new appointments are added, dropped appointments are cancelled. anny extends unlimited series automatically in the background, so there are always enough future appointments.

When cancelling, three options are available:

* This appointment only
* This and all following
* The entire series

## When do I use this?

* **You rent rooms, desks, or equipment regularly to the same customers**: Recurring bookings save the manual effort of creating each appointment individually.
* **You offer courses or trainings with flexible repetitions**: Customers can set a rhythm themselves and adjust the series at any time.
* **You want to deduct quotas automatically per appointment**: With booking packages, the balance is consumed correctly per repetition.
* **Not suitable for**: Fixed course series with predefined, connected appointments that must be booked as a block. Use [Booking Series](/en/booking-series) for that.

## How it connects with other features

* **Additional options**: Add-ons are automatically applied to each appointment of a recurring booking.
* **Booking quotas**: Quota balance is deducted appointment by appointment, including for add-ons.
* **Booking series**: Booking series have predefined, fixed appointments on the offer. Recurring bookings are freely configurable by customers.

## Settings & options

| Setting (Admin)                     | Description                          |
| ----------------------------------- | ------------------------------------ |
| Allow recurring bookings            | Activate toggle in advanced settings |
| Payment mode for recurring bookings | All upfront or per appointment       |

On the booking page, customers additionally choose frequency, interval, weekdays, appointment duration, and end condition.

## Real-world examples

<AccordionGroup>
  <Accordion title="A coworking space activates recurring bookings for meeting rooms">
    A coworking space wants to let its customers book meeting rooms flexibly and recurrently.

    <Steps>
      <Step title="Open the resource">
        Open the resource you want (for example the meeting room) in resource management.
      </Step>

      <Step title="Create a booking option">
        Switch to the **Booking Option** tab and create a new booking option via **+ Add**, for example "Flex Booking".
      </Step>

      <Step title="Configure the booking type">
        Choose **Flexible booking** and set the parameters: min. duration 1 hour, max. duration 8 hours, billing per hour.
      </Step>

      <Step title="Activate recurring bookings">
        Open the **Advanced settings** and activate the **Allow recurring bookings** toggle.
      </Step>

      <Step title="Set the payment mode">
        Switch to the **Payments** tab and choose how the appointments should be paid. For payment by invoice, you can set the **payment mode for recurring bookings**: a) **All upfront**, b) **Per appointment**. Here the admin determines whether a combined invoice or a separate invoice per appointment is created.
      </Step>
    </Steps>
  </Accordion>
</AccordionGroup>

## FAQ

<AccordionGroup>
  <Accordion title="Can I create an unlimited series?">
    Only if the offer is set to pay-later. With immediate payment or prepayment, an end date must be set.
  </Accordion>

  <Accordion title="What happens if an appointment in the series is unavailable?">
    The unavailable appointment is skipped. All other available appointments in the series are booked anyway.
  </Accordion>

  <Accordion title="Are add-ons charged individually for each appointment?">
    Yes. Add-ons and additional resources are applied to each appointment and, depending on the billing model, charged individually or combined.
  </Accordion>

  <Accordion title="Can I change an existing series afterwards?">
    Yes. You can adjust the end date, weekdays, and other parameters. anny automatically adds new appointments and cancels dropped ones.
  </Accordion>
</AccordionGroup>

## Troubleshooting

<AccordionGroup>
  <Accordion title="My customer cannot set up an unlimited series">
    Cause: The offer is configured for immediate payment or prepayment. Solution: Either switch the payment mode to payment by invoice, or ask the customer to set an end date.
  </Accordion>

  <Accordion title="Not all appointments in the series were booked">
    Cause: Individual appointments were unavailable at the time of booking (for example due to blockers or other bookings). anny only books available appointments. Solution: Check in the booking preview which appointments were affected, and adjust the repetition rule if needed.
  </Accordion>

  <Accordion title="The quota is used up too quickly">
    Cause: The quota is deducted per appointment, including add-ons. With long series that have several appointments per week, the balance can be used up quickly. Solution: Check the number of appointments and adjust the quota volume accordingly.
  </Accordion>
</AccordionGroup>

> Important information for agents:
>
> Distinction: "Booking series" = fixed predefined appointments on the offer (block booking, for example an 8-week course). "Recurring booking" = customer configures the repetition rule themselves (flexible). Two different features. Core rule: "Unlimited + pay immediately" is not possible. Most common reason customers cannot set up an unlimited series: check the payment mode. UI path: Resource > Booking Option > Advanced settings > "Allow recurring bookings" toggle. Payment mode: Payments tab > payment mode for recurring bookings. Related articles: Booking Series (fixed appointment series), Additional Options (add-ons), Booking Quotas (balance consumption).