> ## Documentation Index
> Fetch the complete documentation index at: https://docs.anny.co/llms.txt
> Use this file to discover all available pages before exploring further.

# Connect Joan with anny

> Sync room bookings between anny and Joan displays via Outlook or Google Calendar.

[Joan](https://getjoan.com/) is a provider of ePaper room displays with touch functionality and battery power. By connecting through a shared calendar (Outlook, Google, or ICS), anny bookings appear automatically on the Joan display.

With Joan, you can in anny:

* Show bookings in real time on the Joan display outside the room
* Make spontaneous bookings on the Joan display that sync back into anny
* Show the occupancy status of your meeting rooms without a power connection or PoE

The integration is especially handy for smaller companies with up to 10 meeting rooms that prefer wireless displays with a long battery life.

## Typical use cases

| Use case                                    | Description                                                                                                                                                                   |
| :------------------------------------------ | :---------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Show meeting room status at the door        | **Real-time occupancy without wiring.** The Joan display shows the current room status and upcoming bookings, without needing a power connection.                             |
| Spontaneous booking directly on the display | **Ad-hoc booking without a laptop or smartphone.** Your team books free rooms via touch right on the Joan display. The booking syncs into anny through Outlook.               |
| Bring existing Outlook rooms onto displays  | **Seamless addition to Outlook room booking.** If rooms are already booked through Outlook, Joan shows the calendar directly on the display while anny controls availability. |

## How the Joan connection works

Joan does not connect directly to anny, but through a shared calendar as a bridge. The typical sync path:

**anny ↔ Outlook (or Google Calendar) ↔ Joan**

anny syncs bookings in real time with the Outlook room calendar (Microsoft 365 Workspace integration). Joan reads the same calendar and shows the bookings on the display. Bookings made on the Joan display land in the Outlook calendar and sync from there into anny.

| Data                    | Direction             | Frequency |
| ----------------------- | --------------------- | --------- |
| Bookings                | anny → Outlook → Joan | Real time |
| Bookings on the display | Joan → Outlook → anny | Real time |

<Tip>
  As an alternative to Outlook, you can also use Google Calendar or an ICS link. With ICS, no bookings are possible directly on the Joan display (read-only access).
</Tip>

## Connect Joan

### Prerequisites

Before you connect Joan with anny, make sure you have the following:

* An active Joan subscription and access to the [Joan Portal](https://portal.getjoan.com/)
* A Joan display connected via Wi-Fi and registered in the portal
* A Microsoft 365 room calendar (room mailbox) or Google Workspace room calendar for the meeting room you want
* The Microsoft 365 Workspace integration in anny (for two-way sync between anny and Outlook)

### Set up the connection

Once the connection is active, bookings from anny appear automatically on the Joan display, and bookings from the display sync back into anny.

### Settings & options

| Setting          | Where                               | Description                                |
| ---------------- | ----------------------------------- | ------------------------------------------ |
| Calendar type    | Joan Portal → Settings → Calendar   | Outlook, Google, or ICS                    |
| Room assignment  | Joan Portal → Manage → Rooms        | Which calendar goes to which display       |
| Display behavior | Joan Portal → Devices               | Touch booking, display options             |
| anny sync        | anny → Integrations → Microsoft 365 | Which resource with which Outlook calendar |

## Limitations

The Joan connection does not support:

* A direct API connection between Joan and anny (always via a calendar as a bridge)
* Check-in/check-out via the Joan display in anny (the check-in status is not synced)
* Community permissions on the Joan display (anyone with access to the display can book)
* With an ICS connection: no booking possible on the Joan display (read-only access)

## FAQ

<AccordionGroup>
  <Accordion title="Which Joan models are there?">
    Joan offers displays from 6" to 13" in versions with and without touch. Prices range from 349€ to 899€ (plus subscription). You can find current models and prices at [getjoan.com](https://getjoan.com/).
  </Accordion>

  <Accordion title="How long does the battery last?">
    Depending on the model and usage, 2 to 6 months. The display can be charged via USB-C or powered permanently with a PoE adapter.
  </Accordion>

  <Accordion title="Can I use Google Calendar instead of Outlook?">
    Yes. In the Joan Portal, under **Settings** → **Calendar**, you can also choose Google Workspace as the calendar source. You then connect the anny side via the Google Workspace integration.
  </Accordion>

  <Accordion title="Do I also need the anny Display App?">
    No. Joan is a standalone display system with its own app and portal. The anny Display App is an alternative for standard tablets (iOS/Android) with a direct anny connection.
  </Accordion>
</AccordionGroup>

## Troubleshooting

<AccordionGroup>
  <Accordion title="Bookings from anny do not appear on the Joan display">
    The sync runs through Outlook. First check whether the booking appears in the Outlook room calendar. If it does: check in the Joan Portal whether the right calendar is linked to the right display. If not: check the Microsoft 365 integration in anny.
  </Accordion>

  <Accordion title="Bookings from the Joan display do not arrive in anny">
    Check whether the booking appears in the Outlook calendar. If it does, the problem lies with the anny-Outlook sync. Make sure the Microsoft 365 integration in anny is active and the correct resource is linked.
  </Accordion>

  <Accordion title="The Joan display shows 'Offline'">
    The display has lost its Wi-Fi connection. Check Wi-Fi availability and restart the display if needed. In the Joan Portal, you can see the connection status under **Devices**.
  </Accordion>
</AccordionGroup>

> Important information for agents:
>
> * Joan has NO direct anny integration. The connection ALWAYS runs through a calendar (Outlook, Google, ICS) as a bridge.
> * Sync path: anny ↔ Outlook/Google ↔ Joan
> * Prerequisite on the anny side: Microsoft 365 Workspace integration OR Google Workspace integration active
> * Joan is an ePaper display with a battery (no power needed), models 6" to 13", 349€ to 899€ + subscription
> * Joan Portal: [https://portal.getjoan.com/](https://portal.getjoan.com/)
> * ICS limitation: Read-only access, no booking possible on the display
> * Recommendation: Smaller companies with up to 10 meeting rooms without PoE/power connection
> * Distinction from anny Display App: Direct anny connection, native features (Sleep Mode, ad-hoc, anny Pass, NFC). Joan = standalone system via calendar bridge.
> * Distinction from tapirx: ePaper with Wi-Fi and direct anny integration (no calendar needed)
> * Mintlify navigation: Admin → Displays & Terminals → Display App → Joan