> ## Documentation Index
> Fetch the complete documentation index at: https://docs.anny.co/llms.txt
> Use this file to discover all available pages before exploring further.

# Getting Started – Events

> Set up events in anny so dates, capacities and additional resources fit together neatly.

With events you map occasions in anny that have a clear event character: a single date or a few concrete dates, fixed capacities and one distinct occasion. This way you manage booking, room planning and participant administration centrally in one place, and make sure that customers only see the event that is actually available.

<Info>
  To set up events, the feature **Multiple availability of resources** has to be activated under Organisation > Features.
</Info>

## Thinking events the anny way

In anny, a **resource** represents your event (e.g. "Afterwork Meetup"). The matching **service or booking option** defines the bookable ticket (e.g. "Event ticket"). Instead of regular opening hours, events work with **available dates**: one fixed time slot per event date.

The core principle: for every available date of a resource, you can link further resources as **provided resources** (e.g. an event space), which are then blocked automatically for that time.

| Your concept           | anny building block                        |
| ---------------------- | ------------------------------------------ |
| The event itself       | Resource                                   |
| The ticket             | Service / booking option                   |
| The event date         | Available date                             |
| The number of spots    | Available quantity (multiple availability) |
| Room, equipment, staff | Provided resources on the date             |

## Decision helpers: when do I use what?

### Events vs. courses

| Criterion        | Event                                   | Course                                       |
| ---------------- | --------------------------------------- | -------------------------------------------- |
| Number of dates  | A single date or a few concrete dates   | Recurring sessions or series of dates        |
| Character        | An occasion with a clear purpose        | A learning, training or group format         |
| Booking logic    | Customers book one specific date        | Customers book a series or a single session  |
| Typical examples | Info evening, networking event, webinar | Language course, yoga class, workshop series |

**Rule of thumb:** If a single occasion is the focus, use an event. If a recurring structure with several sessions is the focus, use a [course](/en/getting-started-courses).

| Feature                                   | What is it needed for?                                                 | Configure beforehand?                          |
| ----------------------------------------- | ---------------------------------------------------------------------- | ---------------------------------------------- |
| Multiple availability                     | Enables several bookings (tickets) per date                            | Yes, activate under Organisation > Features    |
| Provided resources                        | Blocks rooms or equipment automatically for the event date             | No, available directly in the date settings    |
| Waiting list (optional)                   | Notifies customers when spots free up for a fully booked event         | Yes, activate under Resource > Availability    |
| Minimum number of participants (optional) | Cancels an event date automatically if there are too few registrations | No, configurable directly in the date settings |

## Step-by-step setup

<Steps>
  <Step title="Build your resource structure">
    Create your event as a separate resource. If you want to manage a room or equipment separately, create those as their own resources too.

    To do so, click **Resources** in the left menu and **+New** in the top right.
  </Step>

  <Step title="Define the service">
    Open the **Booking option** tab of your event resource and create an option (e.g. "Event ticket" or "Workshop participation") with **duration according to schedule**.
  </Step>

  <Step title="Set up availability">
    Open the **Availabilities** tab of the event resource.

    1. Set the quantity to **Multiple availability** and enter the number of available tickets under **Available quantity** (e.g. 15).
    2. Scroll to **Available dates** and click **+ Add available date**.
    3. Under the **General** tab, set the day and time of your event.
  </Step>

  <Step title="Link provided resources (optional)">
    Open the **Settings** tab of the available date. Under **Provided resources** you connect rooms, equipment or staff that should be scheduled for the date and blocked automatically.
  </Step>

  <Step title="Check your booking page">
    Have a look at how everything appears on your booking page. Test the visibility of the available dates and the complete booking process.
  </Step>
</Steps>

## Typical examples

<AccordionGroup>
  <Accordion title="Networking event with room blocking">
    **Goal:** You want to offer a networking evening with 80 spots and block the event space automatically.

    <Steps>
      <Step title="Create resources">
        Create the resource **Afterwork Meetup** and the resource **Event space North**.
      </Step>

      <Step title="Create the service">
        For the resource "Afterwork Meetup", create the service **Event ticket**.
      </Step>

      <Step title="Configure availability">
        Set the availability to **Multiple availability** with an available quantity of **80**. Add an available date (e.g. Friday, 18:00 to 21:00).
      </Step>

      <Step title="Link the room">
        Open the **Settings** of the date and add the resource "Event space North" under **Provided resources**.
      </Step>
    </Steps>
  </Accordion>

  <Accordion title="Webinar with a limited number of spots and a minimum number of participants">
    **Goal:** You want to offer an online event with 50 spots that only takes place if at least 10 people register.

    <Steps>
      <Step title="Create the resource">
        Create the resource **Webinar: Product update Q3**.
      </Step>

      <Step title="Create the service">
        Create the service **Webinar participation**.
      </Step>

      <Step title="Configure availability">
        Set it to **Multiple availability** with an available quantity of **50**. Add the specific webinar date.
      </Step>

      <Step title="Set the minimum number of participants">
        Open the **Settings** of the date. Set the minimum number of participants to **10** and define a cancellation deadline (e.g. 24 hours before the start).
      </Step>
    </Steps>
  </Accordion>
</AccordionGroup>

## Additional settings & options

<Columns cols={2}>
  <Column>
    <Card title="Waiting list">
      Let your customers get notified automatically as soon as a spot becomes free again on an event date that is already fully booked out.

      [Learn more](/en/waitlist)
    </Card>
  </Column>

  <Column>
    <Card title="Schedules & dates">
      Understand the difference between regular schedules and individual available dates when you control the availability of your resources.

      [Learn more](/en/schedules)
    </Card>
  </Column>
</Columns>

<Columns cols={2}>
  <Column>
    <Card title="Check-In terminal">
      Issue QR code tickets for event bookings and give your participants a quick and uncomplicated check-in on site right at the terminal.

      [Learn more](/en/check-in-setup)
    </Card>
  </Column>

  <Column>
    <Card title="Personalisation">
      Personalise the ticket with the name of the person who actually attends the event, so that the right name appears on every single ticket.

      [Learn more](/en/personalization)
    </Card>
  </Column>
</Columns>

## FAQ

<AccordionGroup>
  <Accordion title="Can events have several dates?">
    Yes. You can add several concrete event dates in the availabilities. What matters is that the offering is meant as an event in terms of content, and not as an ongoing course with recurring session logic.
  </Accordion>

  <Accordion title="What happens when my event is fully booked?">
    As soon as the available quantity is reached, the date is no longer shown as bookable on the booking page. Activate the waiting list, so customers can get notified automatically as soon as a spot frees up.
  </Accordion>

  <Accordion title="Can an event be cancelled automatically?">
    Yes. If you set a minimum number of participants with a cancellation deadline, anny cancels the date automatically when the threshold is not reached by the deadline. All customers who have already registered are notified.
  </Accordion>

  <Accordion title="Why is my event not shown on the booking page?">
    Check whether the date was created correctly in the availabilities and still falls within the booking rules. A capacity limit that has been reached or an expired booking deadline can also mean the event is no longer visible.
  </Accordion>

  <Accordion title="Are one-off workshops more like events or courses?">
    If the workshop is a single date with an event character, an event setup fits. If several sessions, content that builds on each other or a recurring structure are the focus, a course setup is the better choice.
  </Accordion>
</AccordionGroup>

Good luck with the setup! 🥳