> ## Documentation Index
> Fetch the complete documentation index at: https://docs.anny.co/llms.txt
> Use this file to discover all available pages before exploring further.

# Configure Notifications

> Add extra email information at account, resource, or booking option level.

With the notification settings you add extra information to your emails that customers receive independently of the specific booking. You can store these texts at three levels: account-wide, per resource, or per booking option.

## Where can I store notifications?

| Level          | Path                                                  | Effect                                              |
| -------------- | ----------------------------------------------------- | --------------------------------------------------- |
| Account        | **Avatar** → **Account settings** → **Notifications** | Text appears in every email from your organization  |
| Resource       | **Resource** → **Notifications**                      | Text appears only in emails for this resource       |
| Booking option | **Booking option** → **Notifications**                | Text appears only in emails for this booking option |

<Tip>
  The levels complement each other: if you store general notes at account level (for example, directions) and specific info at booking option level (for example, what to bring), customers receive both in one email.
</Tip>

## Set up notifications

<Steps>
  <Step title="Choose the level">
    Decide whether the information should apply to all emails (account), only to a specific resource, or only to a specific booking option.
  </Step>

  <Step title="Open notifications">
    Navigate to the relevant path (see table above) and open the **Additional email information** section.
  </Step>

  <Step title="Enter the text">
    Write your note in the editor. You can use formatting such as headings, lists, bold, and italic. The text can be stored in multiple languages.
  </Step>

  <Step title="Save">
    Save the settings. From now on the text appears in all relevant emails.
  </Step>
</Steps>

## FAQ

<AccordionGroup>
  <Accordion title="Do customers see the notifications from all three levels at the same time?">
    Yes. If a text is stored at account, resource, and booking option level, all three appear in the email.
  </Accordion>

  <Accordion title="Can I insert HTML or images?">
    The editor supports formatted text (headings, lists, bold, italic, underline, strikethrough). Images cannot be inserted directly.
  </Accordion>

  <Accordion title="In which emails does the text appear?">
    The text appears in all booking notifications sent to customers (confirmation, change, reminder).
  </Accordion>

  <Accordion title="Can I customize the emails?">
    No, the email format cannot be customized.
  </Accordion>
</AccordionGroup>