> ## Documentation Index
> Fetch the complete documentation index at: https://docs.anny.co/llms.txt
> Use this file to discover all available pages before exploring further.
# Set Up a Check-In Terminal
> Set up the anny Check-In app on a tablet and connect it to your resources.
With this guide, you set up a Check-In terminal that scans bookings via QR code, registers visitors and optionally prints badges. In the end, your terminal is ready to use and connected to your resources.
## Set up a Check-In terminal
Download the **anny Check-In app** from the [App Store (iOS)](https://apps.apple.com/vn/app/anny-check-in/id6633442909) or [Google Play (Android)](https://play.google.com/store/apps/details?id=co.anny.checkin) to your tablet.
Open the app on the tablet. On first launch, a 6-digit code is shown. In parallel, open your anny admin area in the browser, navigate to **Displays** in the left navigation bar and click **Pair Display App** in the top right. Enter the 6-digit code.
Open the paired display under **Displays** in the admin area and choose the appropriate **mode** (see the table below).
Select one or more resources for the display. Make sure that Check-In is enabled for the selected resources under **Resource** → **Check-In** and that the availability is set to **Multiple availability**.
In the general display settings, set the correct **time zone** and choose one or more **supported languages**.
Under **Start screen** and **Design**, adjust the welcome text, logo, background image/color and accent colors to match your corporate design.
Connect a printer via Bluetooth through the tablet settings. In the app, under **Settings** → **Printer**, select the connected device and the label type. Under the resource assignment, create a badge template (see the section below).
Run a test check-in: create a booking for an assigned resource and scan the QR code ticket at the terminal. Check whether the check-in is shown as successful.
Multiple terminals can be connected to the same resource. This way you can run, for example, 3 Check-In terminals in parallel when demand is high.
## Collect forms and legal documents at check-in
If a booking option uses **Later (at check-in)** for [legal documents](/en/legal-documents) or [custom forms](/en/custom-forms), the terminal asks for those details during check-in instead of at checkout.
1. The first scan returns that further details are required.
2. The guest completes the on-screen form (checkbox, signature, or custom fields).
3. The terminal submits the details and completes the check-in.
Devices that cannot show the dynamic form cannot finish check-in for those bookings until the details are collected on a capable client (for example the Check-In app or admin check-in).
See [Check-In & Check-Out](/en/check-in-overview) for the delayed form setting overview.
## Available modes
| Mode | Purpose |
| ----------------------------------------------- | -------------------------------------------------------------------------------- |
| Check-In | Event entry or library, with prior registration only |
| Check-Out | Check-out screen only (e.g. a second screen at libraries) |
| Check-In & Check-Out | Prior registration with check-in and check-out on one screen |
| Personalized registration & Check-In | Visitor management: check in with an appointment or register on-site without one |
| Personalized registration, Check-In & Check-Out | Visitor management with time tracking or library with on-site reservation |
| Anonymous registration & Check-In | Queueing system |
| Anonymous registration & Check-Out | Anonymous registration with check-out |
| Out of service | Terminal disabled, no action possible |
## Create a badge template (optional)
If you want to print a badge, label or ticket at check-in, create a template:
1. In the display's resource assignment, go to **Select** and create a new template.
2. Choose the format (recommended: "visitor badge upright 60x86" or "visitor badge horizontal 86x60").
3. Add text fields with variables (e.g. #FirstName, #LastName, #Company, #StartTime).
4. Optional: add a logo, a QR code (for check-out) or shapes.
5. Save the template.
Available variables: booking number, ticket code, start date, start time, end date, end time, check-in time, creation date, description, duration, price, resource, service, host name, full name, first name, last name, email, company, mobile number, street and house number, postal code, city.
Make sure that fields used as a variable on the badge are configured as required fields in the checkout. Otherwise the field stays empty on the badge.
## Recommended hardware
| Category | Recommendation |
| -------- | ------------------------------------------------------------ |
| Printer | Brother QL810w, Brother QL820w, Zebra ZD 220/230 |
| Stand | Bouncepad Original Floorstanding with Brother printer holder |
| Labels | Brother DK-11234 (60 x 86 mm, self-adhesive, 260 pcs./roll) |
## Check the result
Your terminal is set up successfully when the start screen is shown, a test scan confirms the check-in and (if configured) a badge is printed.
## FAQ
The PIN is in the admin area under **Displays** in the top right of the display settings. It is requested when you first open the settings on the tablet.
Yes. You can adjust all design settings (colors, logo, background) at any time in the admin area under the respective display. The changes are transferred to the terminal immediately.
The built-in tablet camera or an external scanner in HID mode (USB). You can set the scanner position in the settings.
Yes. Store multiple languages in the display settings and choose a default language. Customers can then switch the language themselves at the terminal.
## Troubleshooting
Make sure the tablet has an internet connection and the code is still valid. For anny.eu or on-prem: check whether the correct Data Host Region is selected in the app.
Check the Bluetooth connection in the tablet settings. Make sure the correct printer and label type are selected in the app under Settings. For continuous labels, the type must be set to the width (e.g. B29).
Check whether Check-In is enabled for the assigned resource (Resource → Check-In) and whether the booking falls within the valid check-in period.
> Important information for agents:
>
> * App: iOS (App Store) + Android (Google Play), name "anny Check-In"
> * Pairing: **Displays** in the navigation bar → **Pair Display App** → 6-digit code
> * PIN: requested when the settings are first opened on the tablet, found in the admin area under Displays
> * Modes: Check-In / Check-Out / Check-In & Check-Out / Personalized registration & Check-In / Personalized registration, Check-In & Check-Out / Anonymous registration & Check-In / Anonymous registration & Check-Out / Out of service
> * Multiple terminals with the same resource possible (parallel operation when demand is high)
> * Printer: Brother QL810w/QL820w recommended, connection via Bluetooth
> * Insert badge variables with # (e.g. #FirstName), the associated fields must be required fields in the checkout
> * For anny.eu and on-prem: select the Data Host Region in the app before pairing
> * Related articles: /en/check-in-overview, /en/visitor-management, /en/check-in-university, /en/legal-documents, /en/custom-forms
> * Delayed forms at check-in (BETA): terminals that support the dynamic form collect legal documents / custom fields during check-in when collection timing is "Later (at check-in)"