> ## Documentation Index
> Fetch the complete documentation index at: https://docs.anny.co/llms.txt
> Use this file to discover all available pages before exploring further.

# Set admin notifications

> Choose which notifications you receive as an admin, and as Super Admin set them for colleagues too.

As an admin you receive notifications when something relevant happens in your organization: new orders, requests, subscription events, or integration errors. Each admin has their own settings.

With admin notifications in anny you can:

* choose which events notify you
* limit notifications to specific resources or subscription plans
* as Super Admin set the same options for other admins

This article is for admins who manage their own inbox, and for Super Admins who do it for the team.

## Typical use cases

| Scenario                                                                                            | Description                                                                                           |
| :-------------------------------------------------------------------------------------------------- | :---------------------------------------------------------------------------------------------------- |
| **Only your rooms** You look after selected resources and do not want an email for every booking.   | Turn on the booking notifications and under **Relevant resources** select only your rooms.            |
| **Reception handles requests** A colleague should see every booking that needs manual confirmation. | As Super Admin open **Manage notifications** in that person's row and turn on **Requested bookings**. |
| **No emails during a break** Someone should temporarily get no admin emails.                        | Turn off **All notifications** in the dialog and save.                                                |

## How admin notifications work

The settings belong to the person in the organization, not to the account as a whole. Two paths lead to the same toggles:

* **Your profile:** Under **Profile & Notifications** you change only your own settings. anny saves each change immediately.
* **User management:** As Super Admin you open **Manage notifications** via the three dots and set the values for someone else. Here you also get **All notifications**. Changes apply only after **Save**.

Under **Relevant resources** (placeholder **All resources**) you filter booking notifications. If subscriptions are active, you also filter subscription emails via **Subscription plans**.

For **New orders**, **Canceled Orders**, **Requested bookings**, and **Updated bookings** you can also set **Notify for**: **All**, or only bookings **In the next** X days. **New package sales** does not have this limit.

## Set your own notifications

<Steps>
  <Step title="Open your profile">
    Click your **avatar** in the top right and select **Profile & Notifications**.
  </Step>

  <Step title="Choose categories">
    Go through the sections and turn the toggles on or off. Under **Relevant resources** you can pick individual resources. If the **Subscriptions and memberships** feature is active, **Subscription Notifications** appears as well, with the **Subscription plans** selector.
  </Step>
</Steps>

As soon as a setting is saved, anny stores it for you. From then on you only receive the notifications you turned on.

## Set notifications for other admins

You see **Manage notifications** when you are allowed to update the organization. For the standard roles, Super Admin has that right. Other admins only set their own profile.

<Steps>
  <Step title="Open user management">
    Click your **avatar** in the top right and select **Manage admin users**. You land on **Admin User management** on **Active users**.
  </Step>

  <Step title="Open the person's menu">
    In the row of the admin you want, click the three dots and select **Manage notifications**.
  </Step>

  <Step title="Set the options">
    The **Notification settings** dialog says which notifications this person receives. **All notifications** switches every visible category at once. After that you can adjust individual toggles and **Relevant resources**.
  </Step>

  <Step title="Save">
    Click **Save**. **Cancel** discards unsaved changes.
  </Step>
</Steps>

As soon as you have saved, the new values apply for that person. They see the same settings under **Profile & Notifications**.

<Frame>
  <img src="https://mintcdn.com/anny-85c98540/EEYAEGee6_chB_Q0/images/admin-notifications/user-management-three-dots.png?fit=max&auto=format&n=EEYAEGee6_chB_Q0&q=85&s=46d6ac13d512c1116455dd1a53b34411" alt="Manage notifications in the three-dot menu of Admin User management, and the Notification settings dialog" width="2762" height="1554" data-path="images/admin-notifications/user-management-three-dots.png" />
</Frame>

## Settings and options

| Setting                                                                                                                             | Effect                                                                                                                                                       |
| :---------------------------------------------------------------------------------------------------------------------------------- | :----------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **All notifications**                                                                                                               | Only in the dialog for other users. Turns all currently visible toggles on or off together. Filters such as resources, plans, and lead times stay unchanged. |
| **New orders**                                                                                                                      | Email for every new order. Optional **Notify for**.                                                                                                          |
| **Canceled Orders**                                                                                                                 | Email on cancellation. Optional **Notify for**.                                                                                                              |
| **Requested bookings**                                                                                                              | Email when a booking needs your manual confirmation. Optional **Notify for**.                                                                                |
| **Updated bookings**                                                                                                                | Email when bookings change. Optional **Notify for**.                                                                                                         |
| **New package sales**                                                                                                               | Email when a customer buys a booking package. No lead time.                                                                                                  |
| **Relevant resources**                                                                                                              | Limits booking notifications. Empty or the placeholder **All resources** means all resources.                                                                |
| **New Subscriptions**, **Requested subscriptions**, **Canceled subscriptions**, **Billed subscriptions**, **Changed subscriptions** | Subscription events. The section appears only if the **Subscriptions and memberships** feature is active.                                                    |
| **Subscription plans**                                                                                                              | Limits subscription notifications to selected plans.                                                                                                         |
| **Appointment cancellation reminder**                                                                                               | Email when an available date is canceled.                                                                                                                    |
| **Minimum number reached for the date**                                                                                             | Email when a date reaches its minimum booking count.                                                                                                         |
| **Payment reminder sent**                                                                                                           | Email as soon as a payment reminder has gone out.                                                                                                            |
| **Integration errors**                                                                                                              | Email when an integration hits an error.                                                                                                                     |
| **Webhook deactivation notification**                                                                                               | Email when anny automatically deactivates a webhook because of failures.                                                                                     |
| **AI call completed**                                                                                                               | Email and in-app notice when an AI conversation ends. The section appears only if anny AI Agents are active.                                                 |

The toggles in the dialog match those under **Profile & Notifications**. In addition, the dialog has **All notifications**.

<Frame>
  <img src="https://mintcdn.com/anny-85c98540/EEYAEGee6_chB_Q0/images/admin-notifications/booking-notifications.png?fit=max&auto=format&n=EEYAEGee6_chB_Q0&q=85&s=2c4a7fdda3dad67cd87fa407c98b2d3a" alt="Notification settings dialog with the All notifications toggle and booking notifications" width="2762" height="1554" data-path="images/admin-notifications/booking-notifications.png" />
</Frame>

## Limitations

* **Manage notifications** appears only if you can update the organization. The standard Admin role does not have that right.
* You cannot edit admins of another organization.
* **All notifications** exists only in the dialog for other users, not under **Profile & Notifications**.
* The **Subscription Notifications** section is missing if the **Subscriptions and memberships** feature is off. **AI notifications** are missing without anny AI Agents.
* The **Notify for** lead time applies only to the four booking toggles above, not to package sales, subscriptions, dates, payments, integrations, or AI.
* These settings control emails to admins. Extra copy in customer emails lives under [Configure Notifications](/en/configure-notifications). SMS, WhatsApp, and Telegram live under [Mobile Notifications](/en/mobile-notifications).

## FAQ

<AccordionGroup>
  <Accordion title="Can I change another admin's notifications?">
    Yes, if you can update the organization (standard role Super Admin). Open **Manage admin users**, click the three dots in that person's row, and select **Manage notifications**.
  </Accordion>

  <Accordion title="Why do I not see All notifications in my profile?">
    The master toggle exists only in the **Notification settings** dialog when you edit someone else's settings. For yourself you switch the categories one by one under **Profile & Notifications**.
  </Accordion>

  <Accordion title="What happens when Relevant resources is set to All resources?">
    Then there is no filter. You receive the booking notifications you turned on for every resource in the organization.
  </Accordion>

  <Accordion title="Is this the same as Notifications in Account settings?">
    No. Here you decide which emails admins get. Under **Account settings** → **Notifications** you add extra text to emails to customers. See [Configure Notifications](/en/configure-notifications).
  </Accordion>

  <Accordion title="Does the other person get a notice that I changed their settings?">
    No. They see the new values in their profile, but they do not get a separate message about it.
  </Accordion>
</AccordionGroup>

## Troubleshooting

<AccordionGroup>
  <Accordion title="I do not see Manage notifications in the three dots">
    You lack the right to update the organization. The standard Admin role does not have it, Super Admin does. In that case only set your own profile under **Profile & Notifications**, or ask someone with Super Admin.
  </Accordion>

  <Accordion title="The Subscription Notifications section is missing">
    The block appears only if the **Subscriptions and memberships** feature is active on your account. Without it there are no subscription toggles and no **Subscription plans** selector.
  </Accordion>

  <Accordion title="My changes in the dialog are gone after I close it">
    In the dialog for other admins, values apply only after **Save**. **Cancel** or closing without saving discards the changes. Under **Profile & Notifications**, anny saves immediately instead.
  </Accordion>
</AccordionGroup>

> Important information for agents:
>
> UI paths:
>
> * Own settings: **avatar** (top right) → **Profile & Notifications** (route `/user`, page title "Profile"). Component `UserSettings` → `UserNotificationSettings` without `showToggleAll`.
> * Other admins: **avatar** → **Manage admin users** (route `/user-management`, title **Admin User management**) → table **Active users** → action menu (three dots) → **Manage notifications**. Dialog title **Notification settings**, description "Choose which notifications {user} receives."
>
> Permission: UI `user.can('update', 'organizations')`. Backend `permissionManager()->can('update', $organization)`, otherwise 403. OrganizationUser of another organization: 404. Standard Super Admin has `*` on Organization; standard Admin does not. Own settings still go through `api/settings/organization-user`, not the admin endpoint.
>
> API (other users only): GET/PUT `api/settings/organization-users/{organizationUser}/notifications`. Response contains only the `notifications` key (no other OrganizationUser settings). PUT sends dirty keys only.
>
> Quirks:
>
> * `showToggleAll` only in the modal. Toggle **All notifications** sets the currently rendered boolean keys, not `resources`, `plans`, or `*LeadTime`.
> * Lead time only for orderConfirmed, orderCanceled, bookingRequested, bookingUpdated, and only while the toggle is on. Scope "upcoming" writes 7 days on switch. 0/null/empty = no limit.
> * Subscription section: feature `plan-subscriptions`. AI section: `organization.hasAgents`.
> * en-US label **Canceled Orders**; en-GB (and the article screenshots) show **Cancelled Orders**. Keep the locale of the page, do not "fix" the spelling.
> * Super Admin can also open the dialog on their own row. Then **All notifications** appears, even though the own profile has no master toggle.
>
> Demarcation: Not `configure-notifications` (extra copy in customer emails), not `mobile-notifications` (SMS/WhatsApp/Telegram), not `user-profile-settings` (end users on the booking page).
>
> Related: intro path in `/en/admin-area-intro`. Three-dot menu also for permissions in `/en/roles-and-permissions`. Subscription path also in `/en/subscriptions-and-memberships`. Dead agent link `/en/notifications` redirects here. German sibling: `/admin-notifications`.